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FCC adopts geo|routing requirements for the 988 Hotline


FCC Proposes Georouting So 988 Lifeline Callers Can Get Local Help

By introducing georouting technology, the FCC aims to ensure that callers to the 988 hotline can connect with local resources promptly and efficiently. This ...

FCC Proposes Georouting So 988 Lifeline Callers Can Get Local Help

The FCC has adopted a Second Further Notice of Proposed Rulemaking that proposes the use of georouting to enable the 988 Suicide & Crisis Lifeline to route ...

FCC OKs New Rules Mandating Georouting For 988 Calls - Law360

Calls that come into the 988 suicide and crisis hotline will now be routed ... Federal Communications Commission's decision to adopt rules ...

The Privacy-Location Paradox: A Technical Blueprint for 988 ...

Routing Through 988 Lifeline Administrator: The FCC continues to require wireless carriers to route both voice calls and texts directly to the ...

988 Suicide and Crisis Hotline Adopts Geo-Location for Improved ...

Help for callers to the 988 Suicide and Crisis Hotline will soon become more localized. The Department of Health and Human Services ...

Federal Communications Commission FCC 24-111 Before the ...

... routing cellular phone calls to 988 ... Commission should consider adopting rules that allow routing of 988 calls directly to NG911 networks.

FCC Adopts Rules Requiring Georouting for Wireless Calls

The new georouting requirements will likely take effect before the end of 2024, providing nationwide wireless carriers with 30 days to adopt ...

FCC OKs New Rules Mandating Georouting For 988 Calls - Law360

Calls that come into the 988 suicide and crisis hotline ... Federal Communications Commission's decision to adopt rules requiring georouting on ...

FCC Publishes 988 Georouting FNPRM in Fed. Reg.

For additional information please see our previous blog post FCC Releases Adopted 988 Georouting FNPRM. Please Contact Us if you have any ...

FCC Proposes Improvements for Wireless Call Routing to 988 Lifeline

This proposal would require a georouting solution to be implemented for all wireless calls to the 988 Lifeline. In July 2023, the FCC adopted ...

FCC Takes Steps To Adopt Rule Requiring 988 Calls Are Routed ...

CNN (3/21, Cheng) reports, “The US Federal Communications Commission has taken the first step toward adopting a rule that would require ... phone number's area ...

FCC Moves Toward Routing 988 Mental Health Calls Based On ...

A new rule requires calls to the 988 suicide and crisis lifeline to be routed based on physical location rather than a caller's area code, ...

FCC to vote on routing 988, crisis callers directly to local resources

FCC poised to require calls to the 988 suicide hotline be geolocated · 988 currently doesn't use geolocation services. · In crisis and on hold: ...

FCC Chair Wants Better Wireless Call Routing to 988 Lifeline

The Notice of Proposed Rulemaking circulated today seeks to address this discrepancy by proposing the adoption of a rule that would require a ...

FCC to Consider Text-to-988 to Expand Access to the Suicide ...

If adopted, this item would require covered text providers to support texting to 988 by routing text messages sent to 988 to the Lifeline's 10-digit number ...

FCC PROPOSES IMPROVEMENTS FOR ROUTING WIRELESS ...

Calls to 988, the three-digit number designated in 2020 for the National Suicide ... Last July, the FCC adopted rules that require ...

Precision Routing for Mental Health Crisis Calls

Under the rules slated to be implemented by the FCC, wireless carriers would be required to adopt georouting technology that would route 988 ...

Wireless Calls to 988 Get a More Localized Response With Geo ...

These new rules, if adopted by a vote from the full commission next month, would require all U.S. wireless carriers to implement geo-routing.

Many 988 callers will now get help based on where they are ... - CNN

Major cell phone carriers have started to adopt a new technology that helps direct callers to the 988 suicide and crisis hotline to help ...

FCC set to vote on 988 georouting rules today - Urgent Comms

Georouting technology is designed to route cellular calls to one of the 200 contact centers that answer 988 calls via approximate location ...