GenAI Survey Data Reveals 3 CX Imperatives for Product Managers
AI Survey: Four Themes Emerging - Bain & Company
Our quarterly survey on AI readiness shows that last year, executives were most concerned about quality and capabilities. But in 2024, many ...
Three Ways GenAI Will Transform Customer Experience
Achieving that aspiration, however, requires deep data integration and real-time feedback loops. ... Our research shows that design-centric ...
Customer Experience Archives - Business in the News
Management consulting firm, Explic8, has announced it will be exhibiting at this year's annual CX Retail US Exchange in Dallas, bringing together top industry ...
Roxanna Couse, Director of CX Group (and with experience in e-commerce merchandising), last ... importance of strategies for ecommerce merchandising excellence ( ...
2024 Cloud and AI Business Survey - PwC
... data sets that were too obscure, too poorly organized or too vast for employees to make use of. As GenAI becomes a commodity product — with everyone using ...
EY: GenAI a top priority for 70% GCCs in India - MediaBrief
The survey reveals that 78% of GCCs are upskilling teams for GenAI ... three areas where they plan to leverage GenAI capabilities. 69% of ...