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Predicting continuance intention to fintech chatbot


drivers of intelligent personal assistant continuance intention during ...

Thus, the present study predicts that customization accelerates the formation of continuance intention. ... intention towards banks' chatbot ...

Factors Predicting Intentions of Adoption and Continued Use of ...

Background: Artificial intelligence-based chatbots (AI chatbots) can potentially improve mental health care, yet factors predicting their adoption and ...

Integration of TAM and UTAUT-ISS Model: How Customers' Service ...

I, Chatbot: Modeling the determinants of users' satisfaction and continuance intention of AI-powered service agents. Telematics and Informatics, 54,. 101473.

The effect of Arabic language type on banking chatbots adoption

... intention to adopt financial technology was reported by Ref. ... Zeng, I Am here to assist your tourism”: predicting continuance intention to use ...

Will Users Continue Using Banking Chatbots? The Moderating Role ...

Journal of Financial Services Marketing. Crossref · Google Scholar. Lee M. C. (2010). Explaining and predicting users' continuance intention ...

Exploring chatbot trust: Antecedents and behavioural outcomes.

... predicting chatbot trust. ... The effects of chatbot characteristics and customer experience on satisfaction and continuance intention toward banking chatbots: ...

The effects of chatbot characteristics and customer experience on ...

... continuance intention) toward chatbots in the context of banking within Vietnam. ... I like chatbots when they help me customize my financial experience to ...

Predicting Continuance Intention to Use AI-based Chatbots for To

To cite this article: Banghui Zhang, Yonghan Zhu, Jie Deng, Weiwei Zheng, Yang Liu,. Chunshun Wang & Rongcan Zeng (2023) “I Am Here to ...

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