Cisco's Webex Contact Center platform gets agentic AI|powered ...

Cisco WebexOne: AI Takes Center Stage - Channel Futures

The vendor at its WebexOne 2024 event detailed offerings like the Webex AI Agent, which automates contact center inquiries leveraging conversational ...

Webex Contact Center for Salesforce Service Cloud Voice

It seamlessly integrates voice, digital channels, and CRM data, providing agents with AI-enhanced tools for superior employee and customer experiences.

Webex'AI Targets Agent Burnout in Contact Centers - TECHx Media

Cisco's Webex has unveiled innovative AI-powered solutions within its Contact Center platform to address the prevalent issues of stress and ...

Cisco: Software, Network, and Cybersecurity Solutions - Cisco

Cisco is a worldwide technology leader. Our purpose is to power an inclusive future for all through software, networking, security, computing, and more ...

Configure Virtual Agent-Voice in Webex Contact Center

... Webex Contact Center that helps you to integrate the Interactive Voice Response (IVR) platform with cloud-based AI services. VAV supports ...

Hyro Transforms Patient Care With AI-Powered Assistants And ...

With this integration, Hyro's platform purpose-built for healthcare integrated with Webex Contact Center and Cisco Finesse, aims to ...

Webex Contact Center Powered by AI Designed for Business ...

Noise block (a common feature, but one that Cisco feels others in market don't do as well); LLM & RMM (Webex's real-time media model), which are ...

Cisco lines up slate of Webex AI innovations including contact ...

Cisco's Webex platform for contact centres will be ... Cloud-based contact centre customers will get access to Cisco AI Assistant, Webex ...

Cisco Webex Contact Center Pricing: Is It Worth It? - Nextiva

Book a personalized demo of its straightforward contact center platform to get ... Conversational Platform. Customer communication · AI-powered ...

Cisco WebexOne – Innovation on Display - BCStrategies |

The AI Assistant for Webex Contact Center ... Cisco developed a proprietary AI-powered agent burnout detection and mitigation solution ...

Cisco unveils Webex AI tools for hybrid work, contact center

For example, RMMs can provide data about when a participant leaves a meeting or gives a thumbs up, which adds context that can be added into the ...

Cisco AI Assistant for Webex – Tomorrow's Innovations, Available ...

We announced even more AI innovations with Cisco AI Assistant for Webex: breakthrough generative AI, pervasive across the Webex Platform, that will forever ...

WebexOne 2024

... Cisco Collaboration Devices, the Webex Suite, and the Webex Contact Center. Anurag leads one of the largest teams working on AI at Cisco and has played a ...

WebexOne 24 - Cisco updates AI features across Webex including ...

Cisco unveils new AI capabilities at today's WebexOne show, including an improved self-service assistant and auto-generation of scripts from ...

Google Cloud and Cisco Webex Contact Center AI

Cisco's intelligent contact center AI capabilities combined with Google Cloud's Contact Center AI create powerful solutions that improve agent ...

Cisco Webex Contact Centre by Nasstar - Digital Marketplace

Webex Contact Center offers a next-generation omnichannel cloud platform for customer interactions. AI-powered virtual agents make it simple for customers ...

Cisco Collaboration Solutions - CallTower

Built on the open and flexible Webex Platform for Contact Center, our portfolio integrates advanced cloud services such as AI capabilities, enterprise-grade ...

Cisco | Verint

Webex Contact Center provides an AI-powered customer experience platform for today and tomorrow. Together, Cisco and Verint help brands see AI Business ...

WebexOne 2024 Key Takeaways - WWT

For agencies where on-premises contact centers are the norm, we heard Cisco is working to make the Webex AI Agent and other AI-enabled tools ...

AI Service Management for Cisco Webex - Aisera

Get this Aisera solution brief to see how Aisera's AI Service Management Solution leverages Cisco Webex to drive better employee experiences.