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The Politics of What Works in Service Delivery


Full article: Explaining Coordination Quality in Public Service Delivery

These findings are important because they suggest that local governments have the capability to facilitate coordination. Moreover, local ...

The Federal government is redesigning how it delivers services

... services. OMB, which leads Government-wide service delivery and customer experience efforts, worked with the President's Management Council ...

Leadership and Service Delivery in Times of Change - MDPI

This study investigates the influence of leadership on service delivery in a Town Council in Namibia. A qualitative research approach was adopted to analyse the ...

Rethinking the politics of development: New evidence to inform our ...

At Global Integrity, our work is focused on supporting ... service delivery; state capacity; and, the politics of women's empowerment.

Service Firms in the Politics of US Trade Policy - Stephen Weymouth

New work has begun to examine the political activities of individuals who have ... stacle to international services delivery (on the politics of. FDI ...

Using Data To Improve Policy Decisions | The Pew Charitable Trusts

... service delivery, allocate budget dollars, and respond to crises. Increasingly, they use insights gleaned from massive amounts of data ...

Opening Government: Service Delivery

For citizens the use of these services provide the most common interface with their governments and the most tangible manifestation of the state-citizen compact ...

Cross-state learning and service delivery in India's federal system

service delivery is the changing patterns of electoral politics in India, particu- ... statesL service delivery programmes work in silos ...

The Implementation Perspective - UC Press E-Books Collection

The major determinant of the path of implementation at the local level is the institutional process in which social service delivery approaches are worked out ...

Service Users' Confidence in Accessing Public Services in Nepal

In recent years, citizens' confidence in public service delivery from government institutions has grabbed the research attention globally ( ...

Improving Government Service Delivery in Uganda - Annual Report

RTI International is working to help Uganda strengthen its systems and civil society to give Ugandans a voice in local and national government.

"E-Government and the Transformation of Public Sector Service ...

transform government service delivery and public confidence in government. ... impact on the way government operates, but 56 percent are positive about the ...

Factors Affecting Service Delivery System At Local Level

One of District Naib Nazim Dir Upper opined that civil works executed by government department ... Local government system is essential for service delivery.

Public Service Delivery - Amita Singh, 2022 - Sage Journals

A key debate, kept alive within the discipline of public administration, surrounds the question of whether government should only perform ...

Improving Public Service Delivery

importance for national competitiveness of the work of the Civil. Service (1996). Given its centrality to the Strategic Management Initiative (SMI) and its ...

Local Public Services Delivery Mechanisms: A Literature Review

The choice of local public services delivery mechanisms is mainly influenced by the size of local government, the efficiency of service ...

53 chapter 3: the role and functions of government 3.1 introduction

is the one relating to “public works”. ... As a result, many public-sector reforms have focused on the direct service delivery role of government to citizens.

Iraqi Governance Under Al-Sudani: Beyond Service Delivery?

Although praised by members of the public, these efforts to improve public services have yet to address the underlying faults of the system—the ...

Linking local collaborative governance and public service delivery

This research is planned to examine the impact of local collaborative governance on public service delivery, institutional capacity building.

Innovations that Improve Service Delivery to Citizens - Publications

Historically, the difficulty to innovate has been raised as an inherent characteristic of the public sector. However, many governments are changing how they ...