10 Great OKR examples for customer success

Customer Success OKR Examples - Quantive

OKRs for customer success: product/service adoption · ‍Objective: Increase product adoption · Key result 1: 100% of assigned accounts have at least 3 live touches ...

10 Best OKR Examples for Customer Success Team - LinkedIn

10 Best Business Development OKR Examples · KR 1: Achieve a 20% increase in upsell revenue from existing customers · KR 2: Increase the ...

10 Great OKR examples for customer success - Profit.co

Adopting OKRs (Objectives and Key Results) can help your customer success strategy by setting specific, measurable goals.

Simple OKRs Examples for Customer Success - Tability

Examples of Customer Success OKRs · OKRs to improve responsiveness · OKRs to reduce activation churn · OKRs to leverage positive feedback.

17 Customer Success OKR Examples to Make Your Goals Meaningful

How to Write Relevant Customer Success OKRs · The Objective – This is an improvement area or problem statement that you want to address in a quarter. · Key ...

Comprehensive Guide to Customer Success OKRs: 10 Examples

Key Result 1: Increase the overall customer retention rate by 10% compared to the previous quarter. Key Result 2: Reduce churn rate for high-value customers by ...

Customer Success OKR Examples | Keka

Examples of Customer Success OKRs include increasing customer retention by X%, reducing churn rate to Y%, improving customer satisfaction scores by Z points.

10 Imperative OKR Examples in Customer Success

10 Imperative OKR Examples in Customer Success · 1. Increasing Customer Satisfaction · 2. Improving Onboarding Process · 3. Enhancing Product ...

OKR Examples for Customer Success Teams - Peoplebox

OKR Examples for Customer Success Teams ; Example: 1. Objective : Build Exceptional Customer Experience for our tier-1 customers · Increase tier 1 NPS from 25 to ...

10 Customer Success OKR examples with initiatives - Tability

ObjectiveEnhance client success and retention in North America · KRReduce client churn by 15% by improving customer service response time · Task Implement quicker ...

Customer Success OKRs - 5 examples from top-performing teams

Key Results · Increase NPS (Net Promoter Score) by 10 points within a month · Achieve a CSAT (Customer Satisfaction Score) of 90% for customer ...

Top 10 Examples of Customer Success OKRs to Drive Brand Loyalty

Customer success OKRs can cover adoption, growth, expansion, and support, ensuring a strategic approach to enhancing customer satisfaction and team performance.

10 Customer Success OKR Examples (& How To Set Them)

10 Customer success OKR examples for inspiration · Objective #1: Offer a smooth onboarding experience · Objective #2: Decrease our time-to-value.

All You Need to Know About Customer Success OKRs [+ Examples]

E.g., improve a customer retention rate of 10% by the end of Q3 or launch customer engagement initiatives by the end of Q2. KPIs, meanwhile, are ...

7 Customer Success Manager OKR and Goal Examples

Test 5 new ideas for driving customer outcomes · Deliver 100% of customer QBRs on time · Improve customer health score by 10% from your customer base · Source 3 ...

Top Customer Success OKRs to Use + OKR Spreadsheet Template

8 Common Customer Success OKRs with Examples from Top CS Professionals; 8. Increase ARR; 7. Increase NPS; 6. Conduct QBRs; 5. Produce Case ...

OKRs for Sales & CS - Weekdone

Customer Success OKR Examples ... Customer service teams are the frontline of the business. They are the face your clients see when first getting to know the ...

Your guide to customer success OKRs

Examples of customer success OKRs and KPIs · OKR: Sky-high customer retention · OKR: Increased automation for low-revenue customers · OKR: Customer ...

10 Best OKR examples for Customer Success Team - Datalligence

Some examples of customer success OKRs include reducing churn rate, increasing customer satisfaction, improving onboarding processes, and expanding customer ...

Customer Success OKR Examples

Customer Success OKR Examples · Catch customers likely to churn · Capture successful customers usable for testimonials · Reach stellar customer onboarding · Make ...