2023 U.S. Commercial Member Health Plan Study

2023 U.S. Commercial Member Health Plan Study | J.D. Power

Despite an industry-wide transition to value-based payment models that incentivize preventive care and proactive communication between ...

Commercial Member Health Plan Study | J.D. Power

A subscription to this study provides key insights directly from members to help health plans improve their understanding of members' needs and ...

Study: Member experience gap grows between highest-and worst ...

... U.S. Commercial Member Health Plan Study ... commercial health plans is 565, up three points from 2023. Beneath that improvement, however ...

J.D. Power: Customer Experience Gap Grows Among Commercial ...

The J.D. Power 2024 U.S. Commercial Member Health Plan Study ... 2023). However, there is a 79-point difference in customer satisfaction ...

Member Satisfaction With Commercial Health Plans Declined in 2023

J.D. Power's 2023 U.S. Commercial Member Health Plan Study analyzes customer satisfaction among members in of 147 health plans, based on six ...

2024 U.S. Commercial Member Health Plan Study

Large gap emerges between top- and bottom-ranked health plans: Overall satisfaction with commercial health plans is 565, up 3 points from 2023.

2023 Employer Health Benefits Survey - KFF

The average annual premium for employer-sponsored health insurance in 2023 is $8,435 for single coverage and $23,968 for family coverage. The ...

NCQA's Health Plan Ratings 2023

NCQA's 2023 Health Plan Ratings include commercial, Medicare and Medicaid health plans. The overall rating is the weighted average of a plan's HEDIS and CAHPS ...

J.D. Power Ranks Blue KC #1 in Member Satisfaction

These results were based on the J.D. Power 2023 U.S. Commercial Member Health Plan Study™, which is now in its 17th year. The study measured ...

Healthcare Should Look to Other Industries to Drive Digital ...

... plans and 15 largest commercial member health plans in the United States. The study was fielded from October through December 2023. For more ...

Health Insurer Financial Performance in 2023 - KFF

In 2023, MLRs were similar across the group, Medicare Advantage, and Medicaid managed care markets and somewhat lower in the individual market.

J.D. Power: Gap widens between plans with best, worst experience

The consumer insights firm released its annual look at commercial health plans and found that overall satisfaction lands at a score of 595 out ...

The commercial health plan members are most satisfied with in each ...

Customer satisfaction in health plans is declining, according to J.D. Power's 2023 Commercial Member Health Plan study. The study, published ...

Commercial health insurance markets becoming more concentrated

Study: Commercial health insurance markets becoming more concentrated ... Seventy-three percent of U.S. commercial health insurance markets were ...

J.D. Power's top-ranked health plans for customer experience | 2024

Overall satisfaction with commercial health plans is up from 2023, but the gap between top-performing and low-performing plans is widening, ...

More than half of healthcare consumers not fully satisfied with their ...

... 2023 U.S. Commercial Member Health Plan Study released in June. Customer satisfaction with commercial health plans is particularly strained ...

National Survey of Employer-Sponsored Health Plans - Mercer.com

Medical breakthroughs have made drugs the fastest-growing component of plan cost for years, and in 2023 pharmacy benefit cost jumped 8.4%. New and ongoing ...

National recognition for Independent Health

The U.S. Commercial Member Health Plan Study, now in its 18th year, was redesigned for 2024. The study measures satisfaction among members of ...

AMA identifies market leaders in health insurance

The 2023 edition of Competition in Health Insurance: A Comprehensive Study of U.S. Markets (PDF) examined 381 metropolitan statistical areas ( ...

CDPHP Named #1 in Customer Satisfaction among Commercial ...

The J.D. Power study measures member satisfaction among 150 health plans ... 2023 U.S. Commercial Member Health Plan Study. About CDPHP ...