50 Customer Service Stats and Facts

107 Customer Service Statistics and Facts You Shouldn't Ignore

The customer experience management market worldwide is worth as much as $7.6 billion in 2020. This is a 16.9% year-over-year increase from its ...

51 customer service statistics you need to know - Zendesk

75% of consumers will spend more with businesses that have a good customer experience. Read our 51 customer service statistics to propel ...

50 Customer Service Statistics You Should Know in 2024 - Freshworks

Discover the ever-changing landscape of customer service in 2024 through these 50 revealing stats. This article sheds light on the latest trends, innovations, ...

50+ Customer Service Statistics You Must Know in 2024 - Learn G2

Brands work hard for customer loyalty thanks to limitless choices within every industry. Read vital customer service statistics to build ...

104 Customer Service Statistics & Facts of 2024 - ProProfs Chat

Latest Customer Experience Trends · What Customers Think of CX · Customers Communication Statistics · Poor Customer Service Experiences · How ...

50+ Customer Support Statistics in 2025

We've come up with some crucial handpicked customer support stats for 2025 and beyond. We will also talk about what businesses can learn from here to improve ...

80+ Customer Service Statistics You Need to Know in 2024 | AmplifAI

80+ Customer Service Statistics. Featuring the latest trends in customer experience, customer service quotes, and tips for 2024.

50 Customer Satisfaction Stats to Know for 2024 - Zonka Feedback

93% of customers are likely to make repeat purchases with companies that offer excellent customer service. — Hubspot. Millennials are willing to ...

100+ Essential Customer Service Statistics & Trends for 2024 - Nextiva

Seven out of 10 customers have stopped doing business with a brand due to a poor customer service experience. · Eight out of ten consumers expect brands to do ...

40 Customer Service Statistics and Facts You Should Know in 2024

50% of customers will not share their customer service experience on social media. But 72% will talk about their experience in person, good ...

50 Key Customer Service Statistics You Can't Ignore | Netomi

We want to show you how that perception has become reality with 50 customer service statistics you need to know for 2023.

75Customer serviCe Facts,Quotes & statistics

According to consumers, customer service agents failed to answer their questions 50% of the time. Source: Harris Interactive. Was this answer helpful? YES. NO ...

50+ Customer Service Stats and Facts - ChannelReply

95% of customer service teams provide email support for their customers. Just 2% of customers wouldn't use email to contact customer service.

The Most Important Customer Service Statistics for 2024

Looking for industry benchmarks and statistics from the customer service and support industry? We've curated a ton of statistics for you to browse through.

50 Stats That Prove The Value Of Customer Experience - Forbes

96% of customers say customer service is important in their choice of loyalty to a brand. 83% of companies that believe it's important to ...

50 Customer Service Statistics and Facts to Know

We have curated a list of 50 customer service statistics to give you a lot of what you need to know to make conclusive data-based decisions.

50 Customer Service Statistics to Drive Business Toward Success

Customer service channels · 57% of customers prefer contacting brands via social media or email than using phone or meeting with customer support · 48% of ...

50+ Customer Service Stats [Outsourcing, Experience, Loyalty, and ...

50+ Customer Service Stats [Outsourcing, Experience, Loyalty, and Automation] · 1. 87% of consumers want brands to innovate and set new standards of customer ...

50 Customer Service Stats You Should Know - Research AIMultiple

2- Industry & business success in customer service · Almost 80% of companies state that they are not successful in providing quality customer ...

50 Customer Retention Statistics to Know - HubSpot Blog

Customer Experience and Support Statistics · In a recent survey, we asked consumers what they expected from customer service reps during the ...