Call Analytics and Reporting

What is Call Analytics and How Does it Work? - iovox

Call analytics is all about measuring, collecting, analyzing, and reporting call data. Your marketing, customer support, and sales team can use insights ...

PBXDom: Call Analytics and Reporting

PBXDom is a real-time call analytics tool that's easy to set up, offers customizable dashboards for dozens of use cases, and connects your phone system to ...

Contact Center Analytics and Reporting Software - GoTo

Track live queues and resolved conversations. View call center analytics like total inbound and outbound calls or total calls by agent. Use these learnings to ...

What is Call Analytics and How it Helps Businesses | Sprinklr

Call categorization: Classifies calls into categories based on predefined criteria, allowing for more accessible analysis and reporting. How ...

Call Analytics Tool For Microsoft Teams

Gain Clear Insights into the Performance of Your Customer-Facing Team. Get comprehensive call performance reporting, offering insights into both ...

Sales Call Analytics Software For Data-Driven Sales Teams - JustCall

Drive excellence with actionable call insights. Call insights; Customer call analysis; Advanced call monitoring; JustCall AI; Comprehensive reporting. Track ...

What Is Call Analytics and Why Should Marketers Use It? - Invoca

Call analytics is a technology that uses AI to capture data from inbound phone calls. This includes call tracking data — such as the caller's ...

VoIP Analytics & Call Reports | VoIP Features - Nextiva

Gather and report on real-time call data with call analytics. With simple and powerful reporting, you can measure the performance of your VoIP phone calls.

RingCentral Analytics Portal - Call Tracking and Reporting Tools

RingCentral Analytics provides advanced reporting dashboards and tools that help analyze call quality, track key metrics, monitor agent performance, ...

Microsoft Teams Call Analytics & Reporting Tool | 15-Day Free Trial

Native reporting of your Teams data. Get visibility to business metrics and technical performance data through a single pane of glass.

A Complete Guide to Call Center Reporting and Analytics - VoiceSpin

With robust call center reporting and analytics tools, you can track any call center metrics and KPIs and access a wealth of insights on almost everything that ...

Call analytics best practices to optimize contact centers - Echo AI

Reporting: The call analytics tool creates comprehensive dashboards and reports to present its findings. This step provides an overview of key metrics, such ...

iCall Suite Call Reporting | Live Analytics | Wallboards & Dashboards

In-Depth Reporting, Live Analytics & Dashboards. iCall Suite integrates seamlessly with cloud and on-premise phone systems to deliver real-time analytics.

Call Analytics | Why It's Every Business Owners Secret Weapon

Call analytics is a technology solution that evaluates and analyzes customer conversations via phone. It involves collecting, tracking, and evaluating data from ...

Contact Center Analytics & Reporting Software - Sprinklr

Create multi-level dashboards in minutes for queues, locations, agents and interactions — and track KPIs, team performance and daily targets. Optimize team ...

Call Reporting and Dashboards | CallTrackingMetrics

Call Reporting and Analytics to Move the Needle. Granular data and high-impact insights with call tracking reports. Whether you're a contact center manager ...

VoIP Business Call Analytics and Reporting - Grasshopper

Grasshopper is the simple choice for detailed call analytics. Run custom call reports and track your growing business.

What is Call Center Reporting and Its Importance - JustCall

Increase efficiency with cutting-edge call analytics & reporting strategies. Gain insights on customer satisfaction and agent performance ...

Contact Center Analytics & Reporting Software - Five9

Measure and manage the metrics that matter to your business with comprehensive real-time and historical contact center analytics and reporting tools.

Contact Center Analytics and Reporting Capabilities - Genesys

Real-time alerts and live streaming data enable you to monitor your contact center across queues, interactions and employee statuses.