Customer|to|customer co|creation practices in tourism

Customer-to-customer co-creation practices in tourism

Highlights. •. Customer-Dominant logic provides insights into tourists' co-creation practices. •. Practices performed on a continuum autotelic – instrumental ...

(PDF) Customer-to-customer co-creation practices in tourism

Four value-outcome categories are discussed: affective, social, functional and network value. The conclusions highlight the importance of value ...

Customer-to-Customer (C2C) Co-creation in - Elgaronline

Tourism has utilized the concept to explore value co-creation primarily between customers and the service provider. But C2C co-creation is also ...

Conceptualising Customer-to-customer Value Co-creation in Tourism

This conceptual paper offers a theoretical basis for the study of customer-to-customer co-creation in tourism contexts.

Full article: Legitimacy in co-creating tourism value through ...

Findings reveal the five discursive legitimation strategies used to legitimate or delegitimate proposed co-creation practices in tourism, namely: authorisation, ...

Conceptualising customer-to-customer value co-creation in tourism

Proposed conceptual framework posits that value is socially constructed and embedded in tourists' social practices. KEY WORDS: tourism experience; co-creation; ...

Value co-creation research in tourism and hospitality management

Tourism and hospitality businesses can leverage customer insights and creativity to develop new services, improve existing offerings, and stay ahead of market ...

A conceptual approach to the tourist value co-creation

... customer co-creation” AND “tourism”, “hotel” in the title and abstract ... or extrinsic) for being involved in practices of value co-creation, tourist ...

C2C co-creation of inclusive tourism experiences for customers with ...

This study explores customer-to-customer (C2C) social co-creation practices in tourism when customers with and without disability share a heritage service ...

Customer-to-customer co-creation practices in tourism - OUCI

Customer-to-customer co-creation practices in tourism: Lessons from Customer-Dominant logic · List of references · Publications that cite this publication.

A Model of Perceived Co-creation Value in Tourism Service Setting

Hospitality scholars demonstrate that customer co-creation value displays an enhanced loyalty intent in customers' destination-related ...

Customer Co-Creation on Revisiting Intentions: A Focus on ... - MDPI

Customer experiences lie at the core of the tourism and hospitality industries. For example, allowing customers to co-create a trip can help companies provide ...

Conceptualising Customer-to-customer Value Co-creation in Tourism

This conceptual paper offers a theoretical basis for the study of customer-to-customer co-creation in tourism contexts, while debating the epistemological ...

Customer Value Co-Creation: Environmental Sustainability as a ...

In area of tourism, the tourists co-create value in supporting sustainability performance by suggesting ideas and practices that would improve ...

Legitimacy in co-creating tourism value through customer-to ...

Findings reveal the five discursive legitimation strategies used to legitimate or delegitimate proposed co-creation practices in tourism, namely ...

A Model of Perceived Co-creation Value in Tourism Service Setting

This study, motivated by previous research on customer-service provider co-creation activity (Grissemann and Stokburger-Sauer, 2012), ...

Customer Co-Creation on Revisiting Intentions in Tourism Sector

Companies are adopting the co-creation process with customers to adequately meet customer needs and achieve high satisfaction levels through ...

Customer-to-customer co-creation practices in tourism

Customer-Dominant logic provides insights into tourists' co-creation practices. Practices performed on a continuum autotelic e instrumental and private - public ...

Lessons from Customer-Dominant logic

This study aims to explore specific customer-to-customer (C2C) co-creation practices and related value outcomes in tourism.

A Multiple Case Study of Methods of Customer Involvement in Tourism

The purpose of this paper is to assess the opportunities for co-creation by studying the applicability of different modes of customer involvement in tourism ...