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Customer Return and Refund Laws in the U.S.


Customer Returns and Refund Laws by State - FindLaw

Merchants are required to accept returns in certain situations. Some states have laws governing the disclosure of refund and return policies.

Return and Refund Laws in the U.S. - TermsFeed

If you do not post a Return Policy informing customers of your "no refunds" policy, customers are entitled to a full refund if they make returns within 7 days ...

Customer Return and Refund Laws in the U.S. - Free Privacy Policy

Return and refund laws set out the ground rules about when and how customers can return goods for a refund. These laws may differ between two types of returns.

Returns and Refund Laws in the U.S. - Privacy Policies

In the US, there are no federal laws determining whether stores must accept consumer returns. Returns and refund laws vary from state to state.

Return Policies and Refunds - FindLaw

No federal law requires a merchant to refund money based on buyer's remorse. A customer's changing preferences are not the fault of the merchant. For example, a ...

consumer refunds | Federal Trade Commission

FTC Issues Annual Report on Refunds to Consumers; Agency Returned $324M in 2023 ... Federal Trade Commission law enforcement actions resulted in more than $324 ...

Refund & Return Policy Laws - ReturnGO

Customers have the right to return a product if they think there's a problem with it. The product doesn't have to be in its original packaging, ...

Refund Policies | State of California - Department of Justice - CA.gov

Before you buy, know the return and exchange policy. Most retail stores allow you to return things you buy within a reasonable time for a full refund, ...

Is the Refund & Return Policy a Legal Document? - TermsFeed

What Does a Refund & Return Policy Contain? · Costs of a return or refund, for example, the customer must pay return shipping. · Time frame to ...

Refunds, Rebates, and Rainchecks | Department of State

A store is legally required to post their refund policy. If the store does not post any return policy, the law requires the store to accept your return within ...

Consumer Return and Refund Laws by State | GOBankingRates

In Alabama, you can return merchandise and receive a refund only if it's provided for in the retailer's return and refund policy.

Refunds - Consumer & Business - COUNTY OF LOS ANGELES

The law allows stores to set their own refund policy. They can choose to give you a refund, an exchange, store credit, or nothing at all.

How to Write a Refund and Return Policy | CO

Define refund and return time limits ... According to TermsFeed, state laws "impose minimums that range from 10 days up to 60 days." You can pick ...

Solving Problems With a Business: Returns, Refunds, and Other ...

Go Back to the Store or Website · Look for return policies, deadlines, customer service numbers and other important information on receipts, product packaging, ...

Refunds and Exchanges | Cable and Consumer Services

State law requires that a retail merchant disclose all conditions, charges, or fees relating to the return of goods for refund, exchange or credit.

No Refund Policy Samples & Writing Guide - Termly

A no refund, no return policy explains that your business does not accept returns after a customer finalizes a purchase and that you will not ...

NYS DIVISION OF CONSUMER PROTECTION PROVIDES TIPS TO ...

SHARE · Understand the Refund Terms: For retailers that allow returns, New York State law does not require refunds to be given in any specific ...

Display of Return Policy by Retail Sellers: Legal Guide S-6

Most retail sellers allow a customer to return purchased merchandise within a reasonable time for full refund or credit, or for equal exchange. In fact, these ...

Store Refunds & Exchanges | Washington State

When shopping for yourself or others, know the store's return policy before you buy. Merchants have a legal and ethical obligation to clearly explain all ...

Returns and Exchanges - CT.gov

Tax law also affects refunds. Retailers cannot issue a refund on the sales tax portion of your purchase without having your printed sales receipt, and after 90 ...