De|escalation Guide for Libraries
De-escalation Guide for Libraries: Home - LibGuides
De-escalation Resources for Massachusetts Libraries. Discover resources to de-escalate distress behaviors at your library.
It is inevitable that library staff will encounter a hostile community member at some point. Here are brief guidelines to help you feel more prepared. KNOW YOUR ...
De-escalation: A Crucial Tool in Libraries for Promoting Intellectual ...
While there is no one-size-fits-all approach to how a library might respond, proven de-escalation techniques help give library directors, staff, ...
De-escalation Strategies - WebJunction Course Catalog
Format: Self-paced course · Developed by: WebJunction · Length: 1 hour. This course will equip you with ways to de-escalate conflict in libraries, archives, and ...
De-Escalation Techniques for Real-Life Programming Scenarios
Make sure you (and all other library staff) know your library's policies · Know the difference between an escalated person and an inappropriate ...
De-escalation Strategies for Libraries, Archives, and Museum Staff ...
Group Activities Guide. This guide can be used to facilitate discussion and activities among a group of learners after they have individually completed this ...
Librarian's Guide to Homelessness
Online de-escalation training for library staff who interact with individuals experiencing homelessness. ... Sign up below for our free 1-hour The Librarian's ...
Navigating Uncomfortable Conversations: A Guide for Librarians
De-escalation is a vital skill for managing potentially volatile situations. A study of conflict resolution in public libraries found that ...
De-escalation Tools and Techniques for Library Staff Webinar Series
Many questions and concerns that arise from library users can be handled with a calm and clear de-escalation response. De-escalation strategies and tools put ...
De-escalation Training for Libraries
In this crash course, you will learn trauma-informed, equity-centered practices for de-escalation in order to maintain a calm environment at ...
Patron De-Escalation - Library 2.0
Get foundational, succinct, and realistic approaches for getting rapport with and dealing with uncooperative people. · Apply de-escalation techniques in service ...
Managing Library Safety - Winnefox Extranet
Person becomes verbally abusive or profane, or is just. “stuck”. De-escalation Techniques: Set. Limits. Ultimately there are some things we cannot ceaselessly ...
How can you de-escalate an angry library patron? - LinkedIn
The first step to de-escalating an angry library patron is to stay calm and respectful. Do not take their anger personally or react defensively.
CPI's Top 10 De-escalation Tips Revisited - Crisis Prevention Institute
Remain calm, rational, and professional. While you can't control the person's behavior, how you respond to their behavior will have a direct ...
De-escalation strategies/training? : r/Libraries - Reddit
De-escalation strategies/training? ... I've been in a U.S. public library setting for about 5 years and have now become a department head. Over ...
Elevating De-Escalation and Community Safety Approaches
Political Violence Data and Analysis Library ... De-Escalation Updates. New Media Guide for Covering Political Violence Risks During the Election ...
de-escalation training for library staff and - ScholarWorks
project was Verbal De-escalation: Study Guide (Armbruster, 2011). This guide used case studies to focus on the “Dos and Don'ts” of verbal ...
De-escalate, Manage and Transform Conflict - The Commons
... Guide for · Working with Conflict in our Groups: A Guide for Grassroots ... It's a great way to find out about new additions to the library as well as existing ...
De-escalation and responding to challenging situations: Resource ...
About this guide · Anti-oppressive and trauma-informed approaches to preventing and de-escalating conflict · Resources ...
Collection Maintenance and Weeding - American Library Association
... Library. School Library Collection Maintenance and Weeding. School librarians should develop policies to guide collection maintenance and weeding to ensure ...