Does quality impact on hotel performance?

Does quality impact on hotel performance? | Request PDF

Findings On the one hand, the results show that the most important reasons to adopt and certify quality systems are internal and, on the other ...

Does quality impact on hotel performance? Enrique Claver, Juan José Tarı and Jorge Pereira. Department of Business Management, University of Alicante ...

impact of “soft” total quality management practices on hotel's ...

The aim of this study is to assess the impact of soft TQM practices on the business performance of hotels in Vietnam's current business climate.

Impact of quality on estimations of hotel efficiency - ScienceDirect.com

The quality of hotel services has a significant impact on overall efficiency. •. Profit efficiency is more relevant than cost efficiency when output quality ...

Does quality impact on hotel performance? | Emerald Insight

The aim of the paper is to study the reasons for the adoption and certification of quality systems and the subsequent impacts on performance.

Effects of quality management on hospitality - ProQuest

The challenge is to do more with less (Wang and Wang, 2009). Given that the hospitality industry contains high levels of service and customer interactions in ...

Hotel Service Quality and Business Performance in five hotels

The hotel industry is experiencing increased competitive pressures as a consequence of the combined effect of the worldwide economic recession ...

Enhancing Service Quality in Hotels through Effective Management ...

Service quality is a critical aspect of the hotel industry, as it directly impacts guest satisfaction, loyalty, and overall business performance ...

The impact of quality management on productivity in the hospitality ...

This suggests that the implementation of total quality management (TQM) systems, or the adoption of the TQM principles, have a positive impact on hotel labour ...

Service Quality and Customer Satisfaction Have an Impact on ...

The hotel business is highly competitive, and its success often depends on good customer service, efficient management, understanding of market.

AN EXAMINATION BETWEEN TOTAL QUALITY MANAGEMENT ...

TQM does not seem to influence all the performance variables measured. They clarify that hotels that place a stronger commitment to TQM develop more advanced ...

Decoding Quality Control: A Hotel Industry's Secret - TRAX Analytics

By actively seeking feedback, monitoring performance, and making necessary adjustments, hotels can ensure that they are always delivering the ...

impact of “soft” total quality management practices on hotel's ...

2013). ... hotel performance. This study suggests that Customer Focus can improve hotel performance. Therefore, we have the following research hypothesis: H1: ...

Ensuring Quality Assurance in the Hotel Industry - NewGen Advisory

increased operational efficiency. By implementing quality assurance measures, a hotel can streamline its operations and enhance the productivity ...

What is the importance of quality in the hospitality industry? - Quora

Cleanliness: The cleanliness of rooms, facilities, and common areas is crucial for guest satisfaction. 3.Efficiency: Quick and smooth check-in/ ...

The impact of quality management on productivity in the hospitality ...

This paper sets out to explore how TQM in association with other factors tend to influence hotel performance. Two research questions were posed and will be ...

Does quality impact on hotel performance | Semantic Scholar

Purpose – The aim of the paper is to study the reasons for the adoption and certification of quality systems and the subsequent impacts on ...

How Guest Reviews Impacted Hotel Performance in 2022 - TrustYou

Global Impacts: Service Drives Performance, Price is a Major Concern · #1 Service: Friendly Staff & Management = Happy Guests · #2 Hotel: The Rise of the Boutique ...

The Impact of Service Quality on Customer Satisfaction in Hospitality

No any hospitality industry property will not survive if they are not oriented on their consumers, notably, to meet their needs, requirements ...

The Impact of Guest Feedback on Hotels - OnRes Systems

Impact of Guest Feedback on Hotel Performance · 1. Service Quality Enhancement · 2. Reputation Management · 3. Guest Retention and Loyalty · 4.