Finesse Live Data Reports
Filter parameters are applicable only for CUIC based reports and not Finesse live data. Note. Grouping Criteria. None. Agent Statistics Report. The Agent ...
Live Data Reports [Cisco Unified Contact Center Enterprise 11.6(1)]
Live Data reports can be viewed as gadgets in the Cisco Finesse desktop and on the report viewer in Unified Intelligence Center. Live Data ...
Add CUIC Live Reports to Cisco Finesse! - YouTube
In this video I show you how to add CUIC live reports to Cisco Finesse. 00:00 Intro 00:55 Adding a custom tab to finesse 04:40 How to create ...
Cisco Finesse Reporting for Agents and Supervisors - IT Support
Cisco Finesse provides live data reports for agents and supervisors. These reports compile data based on tracking of contact service queues, individual ...
Finesse live data won't load : r/ciscoUC - Reddit
I work in IT for an organisation that uses cisco finesse to manage call centers. Each member of IT is an admin/reporting user in finesse so ...
Cisco Finesse Supervisor - Real Time Reports - YouTube
Training Sample - For More Information: WEBSITE: http://www.enduseruniversity.com/tutorials-cisco-supervisor/ CREATED BY: ...
Finesse live report bug? : r/ciscoUC - Reddit
We now have 2 agents out of 100+ that cannot see the live agent team summary report when logging into Finesse. The roles in CUIC are assigned exactly as other ...
Cisco Unified CCX (UCCX) Reporting Guide - Comstice
Comstice can integrate Cisco UCCX database, collect and report data as real-time dashboards and contact center analytics data. Cisco Finesse ...
BugZero - UCCX: Live Data Streaming Datasource Offline after...
Live Data Reports on Finesse and CUIC fail with error "Live data not available after repeated attempts".
Single source of Data/Reports: Reporting Users, Agents, Supervisors ... Reporting Gadgets on Cisco Finesse. • Live Data Reports as. Gadgets.
Device Selection enables agents to select a device of choice while logging into the Finesse desktop and make it the active device for the session. Interactive ...
Creating Reports in Cisco Unified Intelligence Center (CUIC ...
Data and Reporting - Cisco Finesse is an Automated Call Distribution (ACD) ... Precision Queue Real Time All Fields, Report Definitions (site 1 or site 2) ...
UCCX Real-Time Agent Widget - Variphy
Microsoft Teams Phone Reporting: Data Types and Statistics Guide ... No Data Available results in the Real-Time Agent widget. Other UCCX ...
CCEFIN - Finesse Operations for Cisco Contact Center - TLG Learning
Setting Permissions on a Customized Report; Limitations of Live Data Reports in 12.0; Permalinks and how they are used to add a report to Finesse. Gadgets.
Cisco Finesse 2020 Supervisor - Real Time Reports - YouTube
Training Sample - For More Information: WEBSITE: http://www.enduseruniversity.com/tutorials-cisco-supervisor/ CREATED BY: ...
Cisco - Defect ID: CSCvz85756 LD gadgets not loading in UCCX ...
Symptom. Live data gadget shows error "Error loading report". · Conditions. None · Workaround. Update the ViewID in the desktop layout. · Further ...
Cisco Finesse: Desktop Guide - Supervisor Functions
Reports. Team Data tab. The Team Data tab contains two Live Reports. These reports are stacked. Note There is a new custom report available in ...
I am having an issue trying to to embed a custom CUIC live data ...
We are trying to configure an embedded CUIC report to display in Finesse, we receive an error when the report attempts to load.
Cisco Finesse - Running Historical Call Reports - Michigan Medicine
Phones - While supervisors can view real time reporting on live calls directly in Cisco Finesse, historical reporting.
Cisco UCCX Reporting and Analytics - Comstice
... Finesse agents with no installation required. ... Presenting Real-time and Historical Data Easy to create, share and update dashboards. Multiple Channels Access ...
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