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Genesys and Google Cloud


Genesys and Google Cloud: shaping the future of contact center AI

Bring together infrastructure leader Google Cloud with CX orchestration specialist Genesys to create better customer outcomes.

Genesys and Google Cloud: shaping the future of contact centre AI

Bring together infrastructure leader Google Cloud with CX orchestration specialist Genesys to create better customer outcomes.

Genesys Case Study | Google Cloud

About Genesys. Genesys is a Google Cloud Technology Partner that was one of the first to integrate directly into Cloud Contact Center AI. Serving more than ...

Genesys Cloud Services, Inc.

Genesys powers more than 25 billion of the world's best customer experiences every year. Through the power of our cloud, contact center, digital and AI ...

Genesys and Google Cloud: Bringing contact center AI to life

Genesys has integrated with Google Cloud Contact Center AI to deliver better customer experiences. Learn how conversational voicebots and chatbots improve ...

About the Google data actions integration

The Google data actions integration allows you to create custom actions that you can use throughout Genesys Cloud to act on data in Google applications.

Google Cloud Dialogflow CX integration overview

This integration allows Genesys Cloud to call Google Dialogflow CX bot actions in Architect call and message flows.

Power Differentiated CX with Genesys and Google Cloud AI

Genesys and Google Cloud technologies allow companies to up their CX game. Google Cloud Contact Center AI (CCAI) brings machine learning and ...

How Contact Center AI Works: Google Cloud and Genesys - YouTube

Google Cloud's Contact Center AI and Genesys have partnered so you can now deliver world-class customer experiences that blend AI and Google ...

Google Cloud and Genesys Contact Center AI Demo - YouTube

This video walks through a Contact Center AI demo for a fictional IT shop with Google Cloud and Genesys.

Google Cloud and Genesys Enable Organisations to Better Connect ...

Google Cloud accelerates organisations' ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise.

Accelerate Genesys Data Integration with Google Cloud Platform ...

Data originating from the Source System (Genesys Purecloud) undergoes an ingestion process into the SRC (Source) schema utilizing the DATAPLATR ...

Google Dialog Flow Integration Quick Start

Get started using your Google Cloud Dialogflow ES integration in ... Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys ...

Genesys Cloud CX vs Google Cloud - 2024 Comparison

The genesys cloud is that it's very friendly to use because it doesn't require alot of training and it is easy to navigate through the app.

Genesys and Google Cloud Expanding Partnership on Customer ...

Genesys and Google Cloud are expanding their strategic partnership to help organizations “connect customer support and experiences.”

Google Cloud Platform API call steps - Data Actions

Dear Genesys Enthusiast, I'm trying to use Google cloud platform API in Architect. I've created a Google Data action integration 2.

Genesys to Google Cloud Storage Integration | Data Connectors

Integrate Genesys and Google Cloud Storage in minutes. Build Genesys to Google Cloud Storage data pipelines with our easy-to-use data connectors.

Compare Genesys Cloud CX vs. Google Contact Center AI | G2

Compare Genesys Cloud CX and Google Contact Center AI head-to-head across pricing, user satisfaction, and features, using data from actual users.

Genesys and Google Cloud partner to deliver next-generation ...

Genesys and Google Cloud partner to deliver next-generation contact center experiences ... Contact center software firm Genesys Telecommunications ...

Google Cloud Dialogflow ES (BYOT) - Genesys AppFoundry

Dialogflow ES can be used with Genesys Cloud to give customers new ways to interact with your business by building engaging natural language experiences using ...