Getting to Grips with the FCA's New Consumer Duty

Getting to Grips with the FCA's New Consumer Duty - Concentrix

The Consumer Duty will require firms to “deliver good outcomes for retail customers” and to compete “vigorously in the interests of customers,”

Consumer Duty: the art of the possible in a year | FCA

Under the Consumer Duty, closed products are ones that were sold before the 31st of July 2023, but have not been marketed or sold to new ...

How to prepare for FCA's new Consumer Duty - TCC Group

Times are changing, and this can seem an overwhelming period for FCA-regulated firms as they get to grips with the new Consumer Duty and explore ...

The FCA's new Consumer Duty rules – an overview of its impact on ...

The new Consumer Duty will also require some firms to reassess fundamental aspects of their business model: for example, their customer acquisition strategies, ...

A guide to the FCA's new Consumer Duty - Grant Thornton

Firms are already trying to get to grips with the three. Cross-cutting Rules. The same is true of the four outcomes, which underpin the new ...

Getting to grips with Consumer Duty | Structured Retail Products

Getting to grips with Consumer Duty ... The UK regulator Financial Conduct Authority (FCA) is in the advanced stages of implementing its new “ ...

Consumer Duty - Personal Finance Society

The FCA published its Consumer Duty rules in July 2022, for implementation in two stages, in July 2023 and July 2024 · act in good faith towards retail customers ...

FCA's New Consumer Duty - What is it and what do you have to do?

While concerned initially that the FCA would simply define high level principles, in fact they have provided very detailed draft guidance on ...

Consumer Duty: Not once and done | FCA

Three months on from the Duty coming into force, the good practices we have already seen underlines the importance of this work. · The Consumer ...

FCA final Consumer Duty rules and guidance published

Firms will need to apply the Consumer Duty to new and existing products and services that are open to sale (or renewal) from 31 July 2023. The ...

A guide to Consumer Duty - Columbia Threadneedle Investments

Source: FCA A new Consumer Duty: Consultation Paper CP21/13. Chapter 1.8 Page ... □ spot where customers are getting poor outcomes and understand the ...

7 challenges in turning Consumer Duty theory into practice

The Financial Conduct Authority's new Consumer Duty principle requires all financial services firms to deliver “good outcomes” for retail customers across four ...

Consumer Duty: How Do You Comply? - Engage Hub

... Consumer Duty compliance deadline, organisations need to get to grips ... Last summer, the FCA published guidelines for its new Consumer Duty ...

Consumer Duty: Not a “Once and Done” Exercise - UKGI Insight

The FCA want to see firms learning and improving continuously. If firms have not looked in detail at their customers' experience and are not ...

Second phase of Consumer Duty just as important as the first, FCA ...

The FCA has reiterated that the first implementation phase of Consumer Duty was not “a one and done” project with the regulator's director ...

PA Consulting comments on the FCA's new Consumer Duty

Commenting on the FCA's new Consumer Duty, PA Consulting's financial services risk and regulation expert, Caroline Wayman, says: Today marks a ...

FCA Consumer Duty: What You Need to Know and How to Get Ready

These new rules build on an existing regulatory framework, aiming to ensure a higher standard of customer care and protection, while also ...

Consumer Duty Champion: how to lead from the front - YouTube

As the appointed Consumer Duty Champion, you're not interested in taking a tick-box approach to Consumer Duty implementation.

The FCAs new consumer duty shifting the mindset - DLA Piper

The FCA is requiring the industry to put the customer at the heart of what they do and to be able to demonstrate how they are achieving good outcomes for ...

FCA redoubles effort to encourage compliance with Consumer Duty

Detailed letters sent to firms in eight sectors, with more to follow. With the July 31 deadline for complying with the new Consumer Duty ...