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How to Create a Request Type in Jira Service Management


Create request types in team-managed projects | Jira Service ...

From your service project, select Project settings, then Request management, then Request types. Select Add request type. From here, you can select Create ...

Setting up request types | Jira Service Management Data Center 10.1

You can also create a new group by selecting + Add group and these request type groups are unique to each service desk project.

Create request types in company-managed projects | Jira Service ...

From your service project, select Project settings, then Request management, then Request types. Select Create request type. From here, you can select Create ...

Categorize customer requests into request types | Jira Service ...

Request types are the types of requests that your customers can raise in your Jira Service Management. See how you can customize request types for your ...

How to Create a Request Type in Jira Service Management (JSM)

In this comprehensive video tutorial, we walk you through the step-by-step process of creating a custom Request Type in JSM (Jira Service ...

Creating service project request types - Atlassian Documentation

Create new request types · In your new service project, select Project settings > Request types. · In the new request type form at the top of the ...

Adding New Request Types in Jira Service Management | Tutorial #9

Get all my courses for USD 5.99/Month - https://bit.ly/all-courses-subscription In this Jira Service Management tutorial, we will learn ...

Set up request types to get information from your customers | Jira ...

From your service project, select Project settings, then Request management, then Request types. · Select Create request type. · Enter a name and description, and ...

Request types in Jira Service Management - DevSamurai

How Do You Set Up Request Types? · 1. Access Project Settings: · 2. Create a Request Type: · 3. Configure Request Type Details: · 4. Select a Portal Group or Hide ...

What are request types? | Jira Service Management Cloud

Request types help you define and categorize incoming requests and allow you to collect the right information for each request.

How to create a request type for your customer portal - YouTube

This video is intended for Jira Service Management users to better understand how to create Request Types and add them to the customer ...

Customize a request type | Jira Service Management Cloud

Customize the fields of your request form or issue view for a request type · From your service project, select Project settings, then Request management, then ...

Issue type and request type in Jira Service Management (JSM)

Request Types are specific to Jira Service Management, a Jira application used for IT service management. They represent different kinds of service requests ...

Introducing request type and workflow templates in Jira Service ...

From Project settings you'll navigate to the Request types screen and select Create request type, then Create from template. You'll be taken to ...

Jira Service Desk - Create a request type - YouTube

Let us learn how to create our own request type in Jira Service Desk #RequestType #JiraServiceDesk #ITSM #ITIL Need my help?

Jira Service Management Request Type Best Practices - Praecipio

In Jira Service Management, the request type defines exactly what the customer sees and how the ticket moves and is displayed after it's been submitted.

Manage request types in team-managed projects - Atlassian Support

Change a request type's portal instructions · From your service project, select Project settings, then Request management, then Request types. · Select the ...

Ultimate guide to Jira request management - Deviniti

Choose your service project, then go to Project settings > Request types. Select the Create request type button in the upper left, then choose ...

Add a form to a request type | Jira Service Management Cloud

You can add a form to a request type two different ways. Add directly from request types. Select either Create from template if you wish to create a new form.

No Request Type - Atlassian Community

Request types exist in Jira Service Management projects and represent different types of requests your customer can create.