I can't seem to locate the helpdesk in my hubspot account
I can't seem to locate the helpdesk in my hubspot account
I can't seem to locate the helpdesk in my hubspot account ... There's a chance you're still on the old navigation in which case it should show up ...
Re: I can't seem to locate the helpdesk in my hubspot account
Hey The help desk its still on a testing phase so, if you dont see it under Workspaces just need to wait a couple more days untill its ...
NO ACCESS TO TECHNICAL SUPPORT - HubSpot Community
Solved: I have a problem because the access to technical support has dissapeared from my account.
In your HubSpot account, at the top right, click the question help icon in the main navigation bar. · In the Ask a question field, enter your ...
Overview of the help desk workspace - HubSpot Knowledge Base
Help desk is a central location in your HubSpot account where you and your team can manage tickets. Learn how to connect channels, ...
Get Started with Help Desk in HubSpot
Elevate your customer support with HubSpot's Help Desk in Service Hub—streamline operations, leverage AI, and deliver personalized service ...
HubSpot Community - Workspaces: Help Desk Access
@hubspot Chatted with one of your CS reps and they advised me to remove the ticket feature from my sales team so the connected Help Desk Channel ...
Help Desk Tickets - CRM - HubSpot Community
Solved: Hi, We connected our customer service email, [email protected] to our Help Desk, allowing us to receive customers' emails directly ...
Solved: HubSpot Community - New Feature - Help Desk
I don't recall seeing any communication explaining this new feature rolling out? How is this different from Service/Tickets? I had my channel ...
Solved: HubSpot Community - How do you contact customer service?
Go to the bottom right of most pages in your HubSpot account. 2. Click on Help. 3. In the right panel, click on Contact Support. 4. Choose ...
Create, respond and manage tickets in help desk
In your HubSpot account, navigate to Workspaces > Help Desk. You can locate a specific ticket by entering a term in the search box in the top left, which will ...
Connect channels to help desk - HubSpot Knowledge Base
Connect a team email address channel · In your HubSpot account, click the settings settings icon in the top navigation bar. · In the left sidebar ...
Migration to Help Desk | Don't Forget the Customer Portal
Conduct the migration as instructed by HubSpot; · Scroll the last item and indicate your default Inbox as "Help Desk".
Re: Search box unable to display results in HubSpot-HelpDesk
Update for the community: Nikhil and I are no longer experiencing this issue. It appears to have been an partial outage that just conincided with our Help Desk ...
Can't login to my Hubspot - Reddit
Your best bet is to contact HubSpot customer support: https://help.hubspot.com.
Moving to Help Desk: Who, When, and Why - YouTube
Help Desk is an exciting new workspace in Service Hub, but as a dedicated admin, you want to make sure you understand all the implications ...
Mastering HubSpot Help Desk Tickets: Best Practices - O63 Blog
Go to Settings > Users & Teams. · Select users for whom you want to edit permissions. Click "Edit permissions" > "CRM" tab. · For the "Tickets" row, set View to " ...
Setting up the Zendesk Support for HubSpot integration
Make sure you are using the latest version of HubSpot CRM. Consult with a HubSpot specialist in case you need help upgrading to the latest ...
Re: Customer ticket replies never show on the helpdesk?
Hey @DSurman -- thanks for your post! All contact replies should appear in Help Desk. Here is a quick test I ran on my own account. The 'Help ...
How to Move inbox channels and conversations to Help Desk
Open your HubSpot account and click on the settings icon in the top navigation bar. 2. In the sidebar menu, navigate to Inbox & Help Desk ...