Install Webex Contact Center Desktop

You can install the Webex Contact Center Desktop application if it's accessed using a modern web browser that supports Progressive Web ...

Webex Contact Center

Get started. Sign in to Agent Desktop · Handle incoming calls. Set up and manage your notifications · Handle outgoing calls. Make an outdial call · Handle digital ...

Download the Webex desktop and mobile apps

Download Webex for Windows, macOS, iOS, and Android. See why 95% of the Fortune 500 trusts Webex as their collaboration solution.

Webex Contact Center - Agent Desktop - Cisco Video Portal

Understanding how to handle the different types of Multimedia interactions through the Webex Contact Center Platform will increase the effectiveness of each ...

Get started with Agent Desktop - Webex Help Center

Webex Contact Center Agent Desktop is where agents receive and manage customer interactions including calls, chats, emails, and more.

Webex Contact Center - Cisco

Webex Contact Center. Contact Cisco. Open a TAC Case Online. US/Canada 800-553-2447. Worldwide Support Phone Numbers. All Tools. Feedback.

Webex App | Download the Desktop or Mobile App

You can get Webex App for your computer, mobile device, or web browser. Install it on multiple devices and switch between them hassle-free.

Webex Contact Center

works for you. Help your agents be their best, resolve customer issues faster, and uplevel customer experience with Cisco AI Assistant for Webex Contact Center.

Use Webex App in Webex Contact Center Desktop

To access Webex App, click in the header, or use the keyboard shortcut Ctrl+Shift+3. Contact your administrator to enable the Webex App icon if ...

Webex Contact Center Setup and Administration Guide

The Webex Contact Center solution is built on the Cisco Midpoint Call Management ® technology, a centralized control point for managing and monitoring calls and ...

Webex Contact Center - End-User Guides - Cisco

Cisco Customer Journey Platform - Some links below may open a new browser window to display the document you selected.

Webex Contact Center - User

Browser requirements - https://help.webex.com/en-us/article/besrkt/System-requirements-for-Webex-Contact-Center · Agent Desktop Installation - ...

Get started with Webex Contact Center

1. On the Control Hub home screen, navigate to Contact Center > Settings. ; 2. In the Settings tab, click Set Up Cisco Webex Contact Center.

Agent Desktop for Cisco Webex Cloud Contact Center - Novelvox

NovelVox Webex CC Agent Desktop equips contact center agents with a unified view of customer information, improving agent productivity and faster resolution.

Webex Contact Center - Agent Desktop Demo - Cisco Video Portal

This 5-minute video demonstrates the all-new Webex Contact Center agent desktop, including new features and functionality.

System requirements for Webex Contact Center Desktop

System requirements for Webex Contact Center Desktop · Screen resolution. Desktop display size must be greater than 500 x 500 pixels (width x ...

Lab 3: Agent Desktop | Webex Contact Center Lab Repository

1. Management Portal with Supervisor account · Make sure the agent is logged into the agent interface https://desktop.wxcc-us1.cisco.com/ · Make the agent ...

Webex Contact Center: Agent Desktop - YouTube

Our agent desktop is the perfect companion for your customer support. It enables your agents to respond quickly and effectively to customer ...

Integrate Webex Contact Center with Salesforce

When you integrate Webex Contact Center with the Salesforce CRM console, you can launch Desktop from within Salesforce.

CiscoDevNet/webex-contact-center-widget-starter - GitHub

This repository is designed to speed up the initial set up for Agent and or Supervisor Desktop widget development.