InteractionSync for Cisco Webex Contact Center Introduction

InteractionSync for Cisco Webex Contact Center introduces an integration of Cisco Webex Contact Center with Microsoft Dynamics 365.

InteractionSync for Cisco Webex Contact Center - TTEC Digital

InteractionSync for Cisco Webex Contact Center provides contact center agents with a unified view of interactions and softphone controls within Microsoft ...

InteractionSync for Cisco Webex Contact Center - TTEC

What is InteractionSync for Cisco Webex Contact Center and how is it used? ... Learn how InteractionSync creates a better experience for agents within the ...

TTEC Digital introduces InteractionSync for Cisco Webex Contact ...

The latest development in TTEC Digital's software intellectual property portfolio, InteractionSync for WxCC provides contact center agents with ...

InteractionSync for Webex Contact Center

InteractionSync for Webex Contact Center is a Dynamics 365 focused integration allowing customers to seamlessly incorporate WxCC within Dynamics 365.

TTEC Digital on LinkedIn: Introducing InteractionSync for Cisco ...

Introducing InteractionSync for Cisco Webex Contact Center! The latest development in TTEC Digital's software intellectual property ...

InteractionSync for Cisco Webex Contact Center from TTEC Digital

InteractionSync from TTEC Digital integrates Microsoft Dynamics 365 and Cisco Webex Contact Center · Delight your customers with pertinent, contextual ...

Webex Contact Center Setup and Administration Guide

The Webex Contact Center solution is built on the Cisco Midpoint Call Management ® technology, a centralized control point for managing and monitoring calls and ...

Webex Contact Center - Cisco

Webex Contact Center enables modern contact centers with the ability to improve customer experience and optimize business results.

Webex Contact Center

An AI Assistant that works for you. ... Help your agents be their best, resolve customer issues faster, and uplevel customer experience with Cisco AI Assistant ...

Webex Contact Center Architecture

Cisco Webex Contact Center (Webex CC) is a Contact Center as a Service (CCaaS), that enables organizations to enable smarter, proactive, ...

Introducing the Webex Contact Center APIs and Developer Portal

The Webex Contact Center suite is a “pure-cloud” solution that solves Contact Center business problems and helps run efficient customer experience centers.

Cisco Webex Contact Center Solution Overview

Cisco Webex® Contact Center provides sales and service contact center staff the ability to improve the customer experience and optimize performance.

Lab 6 - CRM Integration - Webex CC Lab guides

This lab covers Webex Contact Center Agent Desktop integration with the most popular CRM solutions (Salesforce, Microsoft Dynamics 365, Service Now and Zendesk)

Webex Contact Center Business Rules Engine User Guide

BRE leverages Common Identity and a Single Sign‐On interaction. If the tenants have already logged in to Cisco Webex Contact Center Management ...

Webex Contact Center for Microsoft Dynamics

Cisco's open platform and architecture enables customers to leverage their technology investments, and seamlessly manage, consolidate, and connect their contact ...

Webex WFO Integration Guide for Cisco Webex Contact Center

Empower them to work smarter and deliver a consistent and outstanding customer experience. 7. Page 8. Introduction | Analytics. Available ...

Integrate Webex Contact Center with Salesforce

When you integrate Webex Contact Center with the Salesforce CRM console, you can launch Desktop from within Salesforce.

What's new for administrators in Webex Contact Center

Webex Contact Center is introducing WebRTC (Web Real-Time Communication) support for Agent Desktop using the Next Generation Media Platform (RTMS). With this ...

Cisco Webex Contact Center Agent Desktop White Paper

help you understand the features and functionality available in the Webex Contact Center agent desktop. Introduction. The Webex Contact Center agent desktop ...