Is there a way to hide agent last nams?

Is there a way to hide agent last nams? - Intercom Community

Each teammate can change their name in their profile here. 1. Just click 'Edit' and remove their last name or change their name and click 'Save'.

Is it possible to hide Agent's Name | Salesforce Trailblazer Community

Hi All, Is it possible to hide the Agent's Name in MIAW? This is similar to the feature available on old Chat Configurations Reference ...

Hide the agent name from the activity stream on the portal

In the conversation widget I only want to hide the agent name. I am not sure how to do it because both agent and the user who created the ticket is coming from ...

Ability to hide agent name in customer portal - Jira Atlassian

There should be a toggle in the admin panel to control showing or hiding user names in the portal. When "hiding" is enabled, every entry could be named with " ...

how to hide the agent name in the portal | Freshworks Community

Go to Admin → Email → Advanced Settings → Toggle off “Use agent names in ticket replies and outbound emails”. This should ideally remove the agent name.

Hiding An Agent's Identity - Zendesk help

Administrators should follow a few steps to hide agent identities from customers. Disable personal email replies Remove photo from email...

Help - removing agent name and time/date stamp from tickete - Reddit

How can I turn this off? Also the line above the agent name as well. Can that be removed? I'm tentatively okay with some basic HTML if that's ...

Keep Your Agents' Identities Hidden - Salesforce Help

Protect your agents by hiding their real names in messaging transcripts with the new Agent Alias feature ... How and When Do Features Become Available?

Is there an option to display the agent's name instead of your own ...

Yes, it is that "hide your name from players outside of your party" so there's no way you can "disable" it because it's not your fault.

How to hide the Agent & Bot Name? - Support : Freshworks

You can set it to true to hide the agent's name. This would be replaced by the App Name you had configured under Admin Settings > Chat Widget ...

Hide Agents name in Ticket Responses in "My Area" - Zoho Cares

We were able to hide the agents name in the emails, however, the customer is able to see which agent has responded to a ticket in the thread of emails by ...

Hide agent name to customer - Zammad - Community

It would be desirable to offer anonymous support to relieve the agent from being identifiable by customers. · Customers learn the full name of ...

Can I remove agents from the legend when not shown in the report?

To remove agents from the report entirely, add a filter with the agent name attribute and Exclude any agents you do not want to see.

Hide agent e-mail in message details zammad web

Any ideas how to change that properly? Shown in image below ... This topic was automatically closed 120 days after the last reply.

Configure agent display name for a chat widget - Microsoft Learn

To protect an agent's privacy, you can configure your chat widget to display either the full name, first name, last name, or nickname of the ...

How do I change the name of a teammate? - Intercom Community

... their full name... how do I change their na ... Is there a way to hide agent last nams?icon. Article Help Center · How ...

How to Hide Agent's Name and Email on Customer Portal

You can change the display names of the agents to prevent exposing their personal information like names and email addresses to customers.

How to download and install the Teramind Agent

If you are a a regular user (not an admin), you will be able to download the Revealed Agent only. You cannot download the Hidden Agent. Notes for the Mac Users.

How to mask sensitive fields during support sessions

On the System settings tab, enable Hide agents' personal information. Click to enlarge. Save your changes. Results: Changes are applied ...

Hide or Show Agent Information in the User Dashboard on RSA ...

This article explains how to hide or show Accessible Agent information on User Dashboard. ... Password: Last login: Tue Nov 23 08:22:03 2021 from 192.168 ...