• Making government services easier to find🔍
• Build websites and digital services🔍
• How People Learn to Navigate Government Services🔍
• 3 Tips for an Intuitive Government Website Experience🔍
• Great expectations🔍
• Digital services key to boosting trust in local government🔍
• The Federal government is redesigning how it delivers services🔍
• What is Digital Government Transformation?🔍

Making government services easier to find | USAGov

Find government benefits, services, agencies, and information at USA.gov. Contact elected officials. Learn about passports, Social Security, taxes, ...

Build websites and digital services - GSA

Design and usability · Consult the U.S. Web Design System to make your website mobile-friendly and accessible. · Follow the Digital Services ...

How People Learn to Navigate Government Services - Digital.gov

Among people we interviewed, getting information from a family member or friend was the most common means of learning about government services.

3 Tips for an Intuitive Government Website Experience - Granicus

By following these tips, agencies can create a better experience for residents by making it easier to navigate and find information on government websites.

Great expectations: How US government agencies can meet public ...

Digital self-service and better access to information top the list of what the public most wants to see from government.

Digital services key to boosting trust in local government, report finds

A new report released Tuesday found that local governments can boost the public's trust in its operations by offering government services in a ...

The Federal government is redesigning how it delivers services

The Administration is making interacting with Government—and getting what the American people need most—easier. Agencies are designing new ...

What is Digital Government Transformation? | Salesforce US

Good customer experience makes it easier to engage with government services while offering more personalized and flexible communications. It's key to fostering ...

Gen AI's promise to improve engagement with government services

The ability to provide a conversational approach to search and virtual agents, whether in English or other languages, adds much to the overall ...

6 tips to make your government website project a success

Your website is the foundation of your government's services and customer service. A good website makes it easy for people to get things ...

Requirements for delivering a digital-first public experience

Digitally is now the default way the public wants to interact with the government. ... More than ever, digital experiences are central to federal agencies' ...

Digital by default: A guide to transforming government

Artificial intelligence engines can make it easier for citizens to find and obtain the services they need. Enfield, a borough in North London, is launching ...

How people learn to navigate government services - 18F - GSA

Among people we interviewed, getting information from a family member or friend was the most common means of learning about government services.

Turning Government Data into Better Public Service | whitehouse.gov

Summary: Every day, millions of people use their laptops, phones, and tablets to check the status of their tax refund, get the latest forecast ...

Improve Your Digital Government Service Delivery - Salesforce

Of the 35,000 people surveyed in the Connected Government Report, only 54% said it's easier to get help from the government online. And 75% ...

How to make government more productive to protect public services ...

How to make government more productive to protect public services when budgets are tight. 119 views · 7 months ago ...more ...

6 ways we're helping to make government services better in 2018

At GDS we're working hard to give people across government the tools and resources they need to do this. We're doing the hard work to make ...

What are Digital Government Services & Examples? | Granicus

Now, over 90 processes and forms for government services can be accessed online and in one place, making it easy for citizens to make transactions of all kinds ...

A beginner's guide to managing a government website project

Once you understand them, you can work on ways to make their key services easy to find. Meet with each department and ask them: Why do ...

3 Steps for Shifting Government Services Online During COVID-19

Government websites are often complex and extensive. · When making your “virtual government” easier to navigate, never underestimate the power of ...