Mimecast Customer Care
Welcome to Mimecast Customer Care. Find how-to-articles, videos, and support resources for all Mimecast products in our Knowledge Hub.
We're offering three levels of technical support for you to choose from. From specialized support to a dedicated Technical Account Manager, each package is ...
Access our knowledge base, connect with the community or raise a support case. ... Login to your customer portal to find your account manager's details. Talk to a ...
Mimecast Customer Care - Raising a Case
This guide describes how you can raise a Technical or Account related support case with Mimecast.
Mimecast Customer Care - Knowledge Hub
Access Mimecast Customer Care technical product support and education resources.
Mimecast Customer Care - Support Routing
Mimecast is excited to announce changes to the routing of support calls and cases to ensure an enhanced customer experience.
Mimecast Customer Care - Support Phone Service Improvements
Upon the creation of a support ticket from your voicemail, our dedicated team will swing into action. We're committed to providing timely assistance, which is ...
Mimecast Customer Care - Support Hub Access And Available Actions
Administrators can learn how the Support Hub can be accessed from Mimecast's web page or from the Administration Console.
"Resolution Time" shall mean the time measured in hours of support between Customer logging a Support Case and Mimecast providing a. Resolution. “Response Time” ...
Mimecast Customer Care - Support Hub Account Contacts
To access Account Contacts, there are three tabs available: Technical Contacts – This includes contacts that have any admin role in the Administration Console.
Mimecast Customer Care - Managed / Guided Onboarding Steps
This article describes the steps you must review and complete with your Mimecast Implementation Consultant and which party is responsible for each item.
This month, Mimecast removes ability to email to open support ticket
Mimecast support has been great for me. Wait times of less than 5 minutes and almost always they've been able to answer it right then and there.
Customer Success in our Email Solutions - Mimecast
Customer Success ; Your success is at the heart of everything we do ; Knowledge base · Learn More ; Technical support · Get Support ; Implementation services · Learn ...
Has Mimecast's support become non-existent for everyone or is it ...
It was once the best support from any vendor we had. Now it's probably one of the worst. I've had multiple tickets open for Attachment ...
Mimecast Customer Support Engineer Salaries - Glassdoor
Average salaries for Mimecast Customer Support Engineer: $100511. Mimecast salary trends based on salaries posted anonymously by Mimecast employees.
Mimecast Customer Care - Mimecast Status Page
Accessing the Status Page. To access the status page, either: ... Click on the Status Page menu item in Mimecaster Central. ... The Mimecast Service ...
Mimecast Customer Service Phone Number (617) 393-7050, Email ...
How to contact Mimecast customer support at investors/ franchising phone number? Call or write an email to resolve Mimecast issues.
Mimecast Customer Care - Information to Expedite Support Cases
This guide describes the most useful information to provide in order to expedite support cases on the Mimecast Central support site.
List of 3,753 Mimecast Customers - Readycontacts
As of 2022, Mimecast has over 40,000 customers globally across all sectors. Some of their major customers include Coca-Cola, Kraft, and ...
Log in to Mimecaster Central to create and manage your support cases, subscribe to Tech Alerts and Release notes, and access our knowledge base.