Organize your knowledge base articles categories and tags

Learn how to ensure your knowledge base is easy to navigate by breaking it up into categories and subcategories and organizing your ...

Organizing knowledge base content in categories and sections

You can organize your knowledge base content into categories and sections and manage the order of those categories and sections. You must be a Guide admin ...

Knowledge Base Tags in Articles - HubSpot Community

Knowledge Base Tags in Articles ... You can use categories and subcategories to organize your knowledge base. You can also use tags to improve ...

10 Easy Steps to Organize a Knowledge Base - Knowmax

Type: Decide whether your knowledge base should contain text, images, videos, interactive elements, or a mix. · Format: Choose the layout and ...

Create categories, folders & articles in your Knowledge Base

If you are on other plans, you can organize your knowledge base up to 3 levels. Category > Folder > Article. Take a look at a few examples of ...

How to organize your knowledge base articles categories and tags ...

In this HubSpot tutorial, we will walk you through how-to organize your knowledge base articles categories and tags in HubSpot.

Categorize knowledge base articles | Jira Service Management Cloud

You can keep your knowledge base organized by grouping related articles together using categories. By doing so, your customers to easily find the article they' ...

10 Tips To Make Your Knowledge Base Better With Categorization

Categories should be broken down into as many subcategories as necessary to help organize your knowledge base in a way that is easy to navigate. Subcategories ...

Organize knowledge base articles with categories and sections

Categories and sections are folders that group articles together. Use categories and sections to organize your knowledge base articles and make your content ...

Expert Tips On Organizing And Structuring a Huge Knowledge Base

If you're using Zendesk Guide, you'll use elements like labels, tags, and titles, along with categories and sections. Titles and descriptions – ...

Knowledge Data Categories Best Practices - Salesforce Help

Articles are tagged to Data Categories in a way that is similar to tagging a blog post with keywords. For example, if a tech blog were to use Salesforce for ...

Best practices: Four steps to a streamlined knowledge base

Over-structuring with too many categories that are too specific can lead to confusion for your authors as well as your readers. Over time, as more articles are ...

How to organize knowledge base articles - Skippet

Categorizing ensures that knowledge base articles are neatly organized in their designated places, making them easily searchable and accessible to users.

Use tags to organise your knowledge base - Document360

The modern way of organizing content inside the knowledge base is to add tags to each article so that relevant content can be grouped logically.

Understand knowledge base V2 categories and labels

Categories help group and organize articles with similar characteristics or content. For example, you could have a single category for articles that relate ...

Define a knowledge article category - ServiceNow

Each knowledge base has a hierarchy of categories that organizes the articles.

How to Organize a Knowledge Base (A Complete Guide) - Capacity

When organizing your knowledge base, there are several things you should keep in mind: structure, content categories and topics, keywords and searchability.

Organize your knowledge base with categories

To check plan availability, see the pricing page. Categories are a system for grouping and referencing articles, and let you organize the content in your ...

Manage articles, folders and categories in Knowledge Base

Select the articles from the desired article list view and click Add tags. · Enter the tag name you want to update in all articles or create a ...

Learn How to Organize a Knowledge Base for Better Accessibility

One common method to organize knowledge base articles is to use labels and tags. ... Next, you'll need to add these categories to your knowledge ...