Real|Time Guidance Platform Powered by AI

Real-Time Guidance Platform for Contact Centers | Balto

The #1 Real-Time Guidance Platform for Contact Centers powered by AI. Help agents say the right thing on every call. Learn More.

Real-Time Guidance Platform Powered by AI | Balto

Real-Time Guidance enables agents to confidently navigate every conversation, resulting in happier customers, increased revenue, and better employee ...

Cogito: Real-Time AI Coaching & Guidance for Contact Centers

Cogito combines emotion and conversation AI into an innovative platform that provides real-time coaching, supervisor visibility, and CX monitoring.

Real-Time Next-Best-Action Agent Guidance Software - CallMiner

... AI-powered scoring of transcribed audio. Live insights. Contact center supervisors can deliver guidance via a desktop alert to agents during customer ...

Real-Time Interaction Guidance | NICE CX Products

Real-Time Interaction Guidance is powered by real-time speech transcription and phrase detection and Enlighten AI models to score agent behaviors, delivering ...

Why We Partnered with Balto the AI-Powered Contact Center ...

A real-time guidance platform for contact centers, Balto offers AI-powered solutions that empower agents to convert better, maintain compliance, and create ...

Balto: AI-Powered Real-Time Guidance for Contact Centers

Balto provides contact centers with AI-powered real-time guidance to boost agent performance. The adaptive guidance platform offers prompts, ...

AI Customer Support Software: The 10 Best Tools for 2024

Balto is an AI-powered customer service tool that provides real-time guidance to contact center employees. The platform sends alerts to ...

Dialpad introduces AI-powered Support platform to optimize contact ...

The service enhances agent workflows with automated query deflection, real-time guidance and instant access to knowledge, effectively reducing ...

AI-Powered Customer Service Automation Platform | Ada

Replace basic conversational chatbots with Ada's AI chatbot . Onboard, measure, and coach a top-performing AI Agent to resolve over 70% of customer service ...

Balto Real-Time Guidance - Genesys AppFoundry

Balto's real-time guidance platform empowers agents to say the right thing on every call. Our proprietary AI listens to both sides of the conversation.

Real Time Agent Assist - Five9

With Five9 Agent Assist, leverage AI-powered call transcription and contact center agent coaching — real-time automation to empower your agents.

Observe.AI | The AI platform for contact centers

Our AI-powered conversation intelligence platform and products are here to support your high-performing teams. Real-Time AI. Replicate winning actions for your ...

Cresta: Home

Transform your contact center with Cresta's human-centric AI platform. Enhance agent performance, automate workflows, and deliver exceptional customer ...

Moments - Real Time Guidance Software - Revenue.io

In 30 Days, AI Powered Moments™ Can Deliver: · The End-to-End AI Platform Trusted by the World's Leading Revenue Teams · Deliver real-time conversation guidance ...

How a real-time agent guidance platform works? - LinkedIn

A real-time agent guidance platform is a AI-powered system that provides customer service agents with step-by-step instructions for resolving complex issues in ...

Real Time Coaching | Contact Center AI - Cogito

Cogito Companion is real-time agent assist AI that helps contact center agents manage complex conversations through in-call coaching & guidance.

Conversation Intelligence Software | JustCall

Platform. Agent Assist. Boost agents' success rate with real-time AI-powered guidance. Platform. SMS Copilot. Frame on-point business texts with AI-powered ...

Level AI: Artificial Intelligence Solutions for Call Centers

Actionable, proactive insights for every interaction in real-time. Transform your CX at Scale. With a complete end-to-end contact center platform powered ...

Elevate Your Contact Center with Real-Time AI Integration - Convin

For instance, contact center AI platforms, like Convin, offer real-time monitoring and guidance on live calls, ensuring accurate communication ...