Send Intercom replies to original sender email

Send Intercom replies to original sender email | Community

It's not currently possible to forward those email replies back out to your email provider. If you need to track conversations outside of Intercom, you can ...

Guide to sending emails forwarding emails to/from Intercom.

You can follow up these outbound conversations from the Inbox if they are sent from Intercom. Like the way I mentioned in the article I shared ...

Hi all! I'm looking for some feedback on the 'Default Sender Address ...

We've been seeing situations where users are sending emails to a teammate's email directly instead of using the Intercom reply-to address.

Is it possible to change the email address before responding?

However, when a customer service agent comes to respond to the inquiry they have to reply to the message with the original [email protected] ...

Sending email from your own address | Intercom Help

Set up a custom email address and map to the same inbound email address that customers contact you on (use this if you're using a shared email address like ...

Email auto replies | Intercom Help

The reply is the same whether the conversation starts inside/outside office hours. · The same reply will be sent to all new inbound emails (eg. · If you have ...

How to answer only sender and not people on CC when answering ...

When the email is forwarded from our support email to intercom inbox all the people on CC shows up on the conversation detail bar. This means ...

Email threading | Intercom Help

When a user replies to an email conversation and removes one or more of the other users who received the original email, their reply will split out into a new ...

Mapping email replies to inbound address using custom domains

Email notifications are sent from the default email address. What is the outbound sender address when teammates start a new conversation? By default, for 1 ...

Forwarding email conversations externally | Intercom Help

When you forward a message, a conversation event will add a link that connects the original conversation to the forwarded conversation and vice-versa. Note: You ...

Using email in Intercom - YouTube

... and streamline customer inquiries with Intercom's robust email support features. The new age of customer service is AI-first. #intercom.

Push, email, chat and post notifications for customers | Intercom Help

Email notifications For Conversations ... By default, when Intercom sends email notifications to your users or leads, it includes a summary of the conversation so ...

Why aren't my conversation reply emails coming from the addresses ...

That happens because when you have this feature enabled, email replies will send from the address your end user contacted you through. However, ...

How to write a reply in the Intercom inbox - YouTube

Maximize your efficiency when responding to customers with AI, automations, and shortcuts in the Intercom inbox. Learn more about using the ...

Messages & Series - Intercom Community

Is there a way to also send the Intercom replies to the original sender email? For example: our group-managed email is [email protected]. When a user sends an ...

Reply to and forward emails in Mail on iPad - Apple Support

Quote some text when you reply to an email · Go to the Mail app on your iPad. · In the sender's email, touch and hold the first word of the text, then drag to the ...

Send surveys via Intercom Emails - Survicate Help Center

By default, the Survicate - Intercom distribution automatically captures the respondent's first & last name and email address information - so that you know who ...

Forwarding an email externally and removing it completely from ...

You would just need to make sure that you do not include an email address that is forwarded into Intercom, or a direct inbound email address.

Reply to or forward an email message - Microsoft Support

To reply to only the sender, select Reply. · To reply to the original sender and all other recipients on the To and Cc lines, select Reply All. · To send the ...

Deliverability & open rate decreased significantly after using ...

When we were using Intercom, usually we got around 40-50% open rate of sending the exact same emails to the users but on Hubspot, it got to 20 something % all ...