- Set up request types to get information from your customers🔍
- Setting up request types🔍
- How to Create a Request Type in Jira Service Management 🔍
- Request types in Jira Service Management🔍
- Ultimate guide to Jira request management🔍
- Request Setup & Configuration Guide🔍
- 5 Tips to design your Groups and Request Types in Jira Service ...🔍
- Request Types module🔍
Set up request types to get information from your customers
Set up request types to get information from your customers | Jira ...
You can add or create new request types to suit your needs. You must be a project administrator to create or edit request types.
Setting up request types | Jira Service Management Data Center 10.1
You can configure the default request types or add new ones to suit the needs of your customers and team. Request types can be organized into ...
How to Create a Request Type in Jira Service Management (JSM)
designed to streamline your service desk operations and enhance customer ... By the end of this tutorial, you will have a deep understanding of ...
Request types in Jira Service Management - DevSamurai
They define how a request appears in the customer portal and what information is gathered from the customer. Request types are crucial for categorizing ...
Ultimate guide to Jira request management - Deviniti
Choose your service project, then go to Project settings > Request types. Select the Create request type button in the upper left, then choose ...
Request Setup & Configuration Guide | Request Inbox - Accelo
Request Type Title: Internally categorize requests you receive at this address (such as Support, Sales, Info, etc). This categorization will be noted next to ...
5 Tips to design your Groups and Request Types in Jira Service ...
Make it easy on people. Use clearly different icons for each group of requests. You should have no more than 6 per group (see Tip #2!) and each ...
Request Types module - Refined Sites for Confluence and JSM Cloud
The Request Types module lets users create JSM requests on your Refined site. ... The portal group names are set up in JSM. To edit them: Go to your JSM ...
Setting up Request Type Items - DeskDirector Knowledge base Help
Request Type Items are used by end-users to submit tickets to your portal. This article will take you through request types items and how to configure them.
Managing service request types - AutoTask
One default active service request type called General Request your clients can start to use immediately. Tickets of this type are created with a status of New ...
Request types are the types of requests that can be raised by your customers. Each request type is based on an issue type, and a single issue type can be the ...
Configure Request Types | Adobe Workfront - Experience League
In the Queue Details area of a project that will receive the issues or requests. · If more than one request type is selected for a Request Queue, ...
Request Types Access | Feature Bundle for Jira Service Management
Log in to your Jira instance · Click on Settings > Projects > service project which you want to configure · Under Project settings, select Feature ...
Define the request types - SolarWinds Documentation
Log in to Web Help Desk as an administrator. · Click Setup > Ticket > Request Types. · In the Request Types column, click a request type that your clients can ...
Request type issue on Jira Service Management how to select and ...
Once you have set up the filter, you can define how this request type will be handled by the integration. For instance, if you are integrating ...
Configure a request type associated with bundles
Before you begin · Go to the Access Requests console Settings Resources Entitlement bundles. · Click Manage Access. · Verify that the toggle associated with the ...
Request actions - Actions for Jira Service Management - Deviniti
By setting the configuration of Request actions, you can adjust the editing of requests to your customers' needs. Create a branded title that ...
How to Sync Customer Request Type Field in Jira Servic
Customer Request Type is a Jira Service Desk field. Jira Service Desk project handles the request type based on the mapping of the request type to the issue ...
Understanding Ticket Categorization in Jira Service Management
Unassigned request types don't fall under any work category. To assign an unassigned request, go to the service project sidebar and select Project settings > ...
Default request type - Refined for Jira Service Management Data ...
A default request type helps your users contact you when they can't find what they're looking for. They see the default request type when: