The Dark Side of Content Moderation

The Underworld of Online Content Moderation | The New Yorker

More than a hundred thousand people work as online content moderators, viewing and evaluating the most violent, disturbing, and exploitative content on social ...

The Hidden Consequences of Moderating Social Media's Dark Side

Social media moderators like Dawson are the bodyguards of the internet, leaping in front of every offensive bullet to protect brands or communities.

“The despair and darkness of people will get to you” - Rest of World

Thousands of foreign moderators keep the worst content off Facebook but receive little support for the traumatic work. Could that change?

The Ethics of Content Moderation: Who Protects the Protectors?

Harmful content exacts a harsh toll on content moderators' mental health. Strategies for protecting those who shield us from toxic content.

Content moderators at YouTube, Facebook and Twitter see the ...

Social media giants have tasked a workforce of contractors with reviewing suicides and massacres to decide if such content should remain online.

The horrors experienced by Meta moderators: 'I didn't know what ...

After having to repeatedly watch numerous videos of suicides, murders, dismemberment and rapes, he had a panic attack and asked for help.

Content Moderation Is Terrible by Design - Harvard Business Review

Social media companies couldn't exist in their current form without content moderation. But while these jobs are essential, they're often ...

Facebook moderator: 'Every day was a nightmare' - BBC

A Facebook moderator has for the first time given evidence revealing the mental toll of the job, to a parliamentary committee.

The Human Cost of Online Content Moderation

Content moderation is done by tens of thousands of online content moderators, mostly employed by subcontractors in India and the Philippines, paid wages well ...

The psychological impacts of content moderation on content ...

Content Moderators (CMs) are responsible for reviewing and removing harmful online material, which has the potential to cause psychological harm.

The secret lives of Facebook moderators in America - The Verge

A content moderator working for Cognizant in Arizona will earn just $28,800 per year. Collectively, the employees described a workplace that is ...

Five myths about online content moderation, from a former content ...

To combat the presence of such terrible things, the job of content moderator was born. Content moderators review and analyze user reports of ...

Social media content moderation and removal - statistics & facts

Online platforms attempt to remove content that violates their online community guidelines, as well as preempt and detect fake accounts before they are active.

Facebook content moderators say they receive little support, despite ...

Despite Facebook's repeated assurances that it would address poor workplace conditions for its content moderators, often contractors who spend their days ...

The Web Gatekeepers : The dark side of content moderation

The online world floods with an array of data, much of which requires careful filtering. Tech giants have been forced to enlist content ...

The Dark Side of Content Moderation: Unveiling the Hidden Toll on ...

a shadowy reality emerges—one that reveals the emotional toll it takes on the moderators tasked with sifting through the darkest corners of the ...

Facebook content moderation is an ugly business. Here's who does it

Constant exposure to violence, hatred and sordid acts can wreak havoc on a person's mental health. Former content moderators have already filed a lawsuit ...

Facebook and Google's content moderators are hurting | - CNN

It's a new normal: Thousands of people now have jobs that require them to view graphic and disturbing videos for hours on end.

What is Content Moderation? Find Out the Risks and Benefits

UGC can include content that may be shared on online platforms such as websites, social media accounts, and other marketing channels, including: Images; Text ...

Content moderators pay a psychological toll to keep social media ...

As technology develops, we need to make sure we are keeping pace with any potentially damaging effects it may be having on our mental ...