Unemployment Insurance Application Redesign

The Office of Innovation is helping to modernize the NJ State Department of Labor's Unemployment Insurance application, making it faster and ...

Unemployment Insurance Modernization | U.S. Department of Labor

... unemployment insurance (UI) ecosystem to highlight the successful launch and pilot of New Jersey's new unemployment insurance application system. Read more ...

Improving online applications with CX principles

The U.S. Department of Labor is working to define and develop tangible examples of what good looks like for the unemployment insurance (UI) claimant ...

BLS UI Modernization - Bureau of Labor Statistics

... Unemployment Compensation Program (UC); Confidentiality and Disclosure of State UI Information, Final Rule; ETA Fiscal Letter 1-90 ...

Improving State Unemployment Insurance Technology: A Guide for ...

And so while historically, legal aid and policy unemployment advocates have focused their efforts on unemployment eligibility issues, as more ...

Modernizing Unemployment Insurance - Bipartisan Policy Center

Reforms that make state UI programs more user-friendly limit application errors, curtail the volume of suspicious claims states need to investigate, reduce ...

Reduced the time it takes to apply for Unemployment Insurance from ...

In April of 2024, a completely redesigned UI application was launched with 20% fewer questions. On average, the previous application took 3 hours and 50 minutes ...

Claimant Experience

Applying; Checking claim status; Recertifying; Identity verification. Cross-Benefits. Unemployment benefit interfaces should also educate claimants about other ...

Redesigning Unemployment Insurance - Economist Writing Every Day

Why not just permit UI benefits even after someone has found a job? An Outlay Neutral Prescription. What does the social program designer ...

Unemployment Insurance Modernization - U.S. Digital Response

US Digital Response (USDR) helps governments ensure equitable, accurate, and timely delivery of unemployment insurance (UI) benefits.

Unemployment Insurance: Transformation Needed to Address ...

Unemployment Insurance: Transformation Needed to Address Program Design, Infrastructure, and Integrity Risks. GAO-22-105162 Published: Jun 07 ...

Unemployment Insurance (UI) Quality Control (QC) Redesign Status

UNEMPLOYMENT INSURANCE PROGRAM LETTER NO. 10-86. TO. : ALL STATE EMPLOYMENT SECURITY AGENCIES. FROM. : BARBARA ANN FARMER Acting Administrator for Regional ...

Design Sprint on Unemployment Insurance - The Workers Lab

... unemployment insurance applications?" Partnering with worker leaders including workers from the Philadelphia Drivers Union and Gig Workers Rising, and ...

Project Redesign: Pandemic Unemployment and the Social Safety Net

... apply for unemployment and other benefits during the COVID-19 pandemic. Organizations: New America, National Conference on Citizenship. Authors: Dana ...

Ensuring Technology Delivers on its Capacity-building Promise

... Unemployment Insurance Agencies Deliver Benefits. By Peter Brady|February 2024|Categories: Business Process Redesign|Tags: BPR, Business Process Redesign ...

A Playbook for Improving Unemployment Insurance Delivery

The report begins by describing a potential future for unemployment benefits, one where all claimants can navigate the benefits application ...

A plan to reform the unemployment insurance system

There are five key components of my proposal: Make UI a fully federal program, similar to Social Security. Expand eligibility by reducing ...

UI/UX Case study: Redesigning an Insurance Mobile App - Medium

This mobile app has a lot of services to help customers manage their purchased policy such as policy renewal, claim reimbursement, managing investment funds ...

Governor Murphy Announces Unemployment Insurance ... - YouTube

Governor Murphy holds a virtual press conference announcing Unemployment Insurance Application Modernization with U.S. Department of Labor ...

Rachel Sederberg on redesigning unemployment insurance

View the full list of videos. Annual Meeting · About the Annual Meeting · Submissions · ASSA 2025 Preliminary Program · ASSA 2025 General ...