Webex Contact Center for Agents
Webex Contact Center for Agents
Webex Contact Center drives real business outcomes with purpose-built features that support everyone from customers to agents.
Step into the future with an AI-powered contact center that helps you anticipate customer needs, empower agents, and deliver business results.
Get started with Agent Desktop - Webex Help Center
Webex Contact Center Agent Desktop is where agents receive and manage customer interactions including calls, chats, emails, and more.
Get started. Sign in to Agent Desktop · Handle incoming calls. Set up and manage your notifications · Handle outgoing calls. Make an outdial call · Handle digital ...
Webex Contact Center - Agent Desktop - Cisco Video Portal
Understanding how to handle the different types of Multimedia interactions through the Webex Contact Center Platform will increase the effectiveness of each ...
Webex Contact Center · Open a TAC Case Online · US/Canada 800-553-2447 · Worldwide Support Phone Numbers · All Tools · Feedback.
Webex Contact Center Enterprise
Webex Contact Center Enterprise allows you to seamlessly migrate your on-premise contact centre to cloud without any disruption or retraining your agents.
What's new for agents in Webex Contact Center
Webex Contact Center agents can now use Desktop (WebRTC) to handle voice interaction directly in Edge and Firefox browsers. ... Cisco AI Assistant for Contact ...
Webex Contact Center Setup and Administration Guide
Webex Contact Center is a cloud-based solution that enhances customer experience by providing a seamless, intuitive, and flexible platform for managing ...
Webex Contact Center enables modern contact centers with the ability to improve customer experience and optimize business results.
Webex Contact Center - Agent Desktop Demo - Cisco Video Portal
This 5-minute video demonstrates the all-new Webex Contact Center agent desktop, including new features and functionality.
Use Webex App in Webex Contact Center Desktop
Send a message to another agent directly or to a group space, organize your messages, and share content. For more information, see Message. Call.
Webex Contact Center Data Sheet
The Webex Contact Center data sheet provides valuable detail about specific features and benefits of this cloud-native software-as-a-service (SaaS) solution ...
Agent Desktop for Cisco Webex Cloud Contact Center - Novelvox
NovelVox Webex CC Agent Desktop equips contact center agents with a unified view of customer information, improving agent productivity and faster resolution.
Agent X | Webex Contact Center | EP 01 - YouTube
You didn't hear it from us, but the Agency for Very Particular Problems uses our AI-powered omnichannel contact center solution with robust ...
Peak Wallboard for Webex Contact Centre. Customer Relations, Customer Support, Productivity ; Consilium UniCampaign. Agent & Supervisor Tools, Customer Relations ...
Cisco Webex Contact Center: The Agent Experience - WWT
An extensible, intuitive agent desktop provides an ideal central command center for agents to provide the best possible customer experiences.
Contact Center - Webex Adoption
Welcome to Webex Contact Center Agent Desktop. You've got this. ... Everything you need to know how to make and handle calls. ... Manage digital customer ...
Webex Contact Center: Agent Desktop - YouTube
Our agent desktop is the perfect companion for your customer support. It enables your agents to respond quickly and effectively to customer ...
Webex Contact Center AI Solutions
Webex Contact Center AI solutions give agents the data and insights to deliver timely and accurate responses that improve customer satisfaction.