What is a service|level agreement
What is an SLA? Best practices for service-level agreements - CIO
A service-level agreement (SLA) defines the level of service expected by a customer from a supplier, laying out metrics by which that service is ...
What is a service-level agreement (SLA)? | Definition from TechTarget
In a business world based on cloud computing, it's crucial that organizations establish thorough service-level agreements with providers. Learn how.
What Is an SLA (service level agreement)? - IBM
A service-level SLA is a contract that details a defined service that is provided to multiple customers. If a provider offers a product with the ...
What Is a Service-Level Agreement (SLA)? And How to Write One
SLA stands for service level agreement. It refers to a document that outlines a commitment between a service provider and a client, including ...
Service-level agreement - Wikipedia
Service-level agreement ... A service-level agreement (SLA) is an agreement between a service provider and a customer. Particular aspects of the service – quality ...
Service Level Agreement (SLA) | ServiceChannel
A service level agreement (SLA) is a formal contract between a service provider and a customer that defines each service expected. The purpose ...
What is an SLA? Learn best practices and how to write one - Atlassian
SLAs are a foundational agreement between your IT team and customers that are important in building trust. They manage customer expectations and allow your team ...
Definition of Service-Level Agreement (SLA) - Gartner
A service-level agreement (SLA) sets the expectations between the service provider and the customer and describes the products or services to be delivered, ...
service level agreement (SLA) - Glossary | CSRC
A service contract between an FCKMS service provider and an FCKMS service-using organization that defines the level of service to be provided.
Service Level Agreement (SLA) - DOE Directives
Definition. An SLA is a document that defines the level of service expected from a vendor, laying out the metrics by which service is measured, as well as ...
What is a Service Level Agreement (SLA)? - ServiceNow
A service level agreement (SLA) is a contract between a service provider and a customer, defining the types and standards of services to be offered.
What Is Service Level Agreement (SLA)? - IT Glossary - SolarWinds
A Service Level Agreement (SLA)? Learn about SLAs, including different types, how to manage them, and why it's important.
What is a Service-Level Agreement (SLA)? - YouTube
What is a Service Level Agreement (SLA)? If you've ever dealt with contracts, you'll find there are often mechanisms built into the ...
A Guide to Service Level Agreements (SLAs) | Indeed.com
A service level agreement, or SLA, is an understanding between a service provider and their client that outlines performance expectations, ...
Service Level Agreements - Keystone Law
The SLA should set out the overall objectives for the services to be provided. For example, if the purpose of having an external provider is to improve ...
Service Level Agreement (SLA) - Practical Law - Thomson Reuters
Service Level Agreement (SLA)
What Is a Service Level Agreement in Business? SLA Defined - Giva
The term Service Level Agreement (SLA) is basically self-defining: two parties (service provider and customer) officially agreeing on the level ...
Service-level agreements (SLAs) — a complete guide
A service-level agreement (SLA) is a contract between two companies or internal teams. SLAs define the deliverables, timeframe, and metrics ...
Why Is A Service-Level Agreement (SLA) Important? - PandaDoc
Learn why service-level agreements (SLAs) are important and how to use them effectively in your own business.
What is a Service Level Agreement? Complete Guide to SLA - GetVoIP
Key Components of an SLA. SaaS SLAs are composed of two main elements: Service Agreements and Service Management. Service Agreements (sometimes ...