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Why Hold Music Is So Annoying


Why is "hold" music so annoying and repetitive, if its ... - Reddit

The tinny music is interrupted, so the hold captive is continually forced to determine if someone actually came on the line as opposed to this ...

The Real Reason Hold Music Bothers You So Much - WIRED

Despite being designed to be inoffensive, the sounds you hear while waiting for assistance are riddled with requirements that hold-music-makers ...

Why Hold Music Is So Annoying, According to an Expert - Mental Floss

“Hold music is an audible representation of time that is being spent not being assisted,” Dr. Leigh VanHandel, Associate Professor of Music Theory and Music ...

The Many Requirements Of Hold Music, A Genre For No One - NPR

Many companies want classical music on their hold lines, but experts say it rarely works because music has to be compressed into an extremely low-quality ...

On Hold Music and the Psychology of Waiting - Talkroute

This is highly likely to produce anxiety for the caller, resulting in “wearout”. Information that Interests the Caller. The message serves (2) basic functions:.

Why is the 'on hold' music that call centers use in such a low quality?

It's because the audio being sent to your phone is digital and highly compressed to make maximum use of the limited radio spectrum available so ...

Why Is Hold Music Uniformly Awful? - Badger & Blade

It makes you less likely to deal with that company again and by the time you reach a human voice, you're totally annoyed by the cloying sounds ...

'Hold Music' Is Annoying. It Doesn't Have to Be That Way. - WSJ

Repeatedly hearing a song while on hold can create its own negative association. It isn't like people call customer service when things are ...

Why is 'hold music' so uniformly awful? - Ars Technica

As such, they transmit music like crap. A lot of people use cell phones, so stop the hold music. It's incredibly irritating, especially to CDMA ...

Hold Music: Why Does It Sound So Bad? - NoQu

Hold music sounds bad for the following reasons: Let's explore these reasons in more detail. Reason #1: Too Much Repetition and Lack of Variety.

Who has the most annoying hold music? - Mumsnet

And over. I also hate Virgin Business hold music because I've spent so many wasted fucking hours on hold to them it makes me murderous.

The art and science of being on hold - BBC

Neither was especially therapeutic because the sound quality down the phone line was really poor. “I definitely think hold music has a negative ...

Oh, Hold Music, why are you so Loud? - Spiceworks Community

The hold music comes on and blows my eardrums out with wildly loud trumpet jazz. I went through this 4 times with 4 different people so I think it is just ...

On Hold Music Is Way More Important Than We Thought

Sound levels: There's nothing worse than sitting 'on hold' and having your ears blasted by loud music. This is a factor that can cause a customer to hang up or ...

Annoying "Music on hold" songs. - RailUK Forums

I try very hard to not phone any company likely to have a call centre or hold music, somewhat ironically I find that communication companies are ...

On-hold "we care about you" message frequency - intended to be ...

On-hold "we care about you" message frequency - intended to be annoying? ... So I'm on hold waiting for my corporate help desk. I don't mind ...

Re: TURN DOWN THE HOLD MUSIC - Fido - 132712

I've been on hold on and off (mostly on), for almost 30 minutes and it's torture to hear it. If I turn down the volume, I can't hear the person on the other end ...

Ask HN: Why is telephone “hold music” still such poor quality?

The average hold music definitely sounds worse than it just being band-limited. There tends to be a fairly heavy noise component too.

Who has the Worst Hold Music? | Ars OpenForum

I've got to say that they have the most annoying hold music I've heard yet. Its a tinny and flat reproduction of bad syth MUSAK.

Wall St. Journal asks, "Why is Hold Music So Bad?"

When asked, “Why is hold music so bad?” We point out that the main challenge is that no one “owns” the hold music. Marketing often says it isn't ...