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Why a Five|Star Review Isn't Always a Good Thing for Your Business


Why 5-Star Online Reviews Aren't Perfect for Business - Reputation

No matter how great a product or business is, it isn't perfect, and a string of 5-star ratings can make consumers question rating validity. Why 4- to 4.7 ...

Why 5-Star Reviews Aren't Always Ideal - Locallogy

A study found that 5-star reviews are not the best rating to have, because people are skeptical of a company with all perfect ratings.

Why a Five-Star Review Isn't Always a Good Thing for Your Business

But new research has found that even a slew of glowing, five-star recommendations may actually be less persuasive than one more-moderate four- ...

We got 4/5 stars because "I don't give 5 stars" - Reddit

If four star reviews are your biggest problem, you have no problems. My business is well rated, but not as high as it should be, because we get ...

Why a 5-Star Review Isn't Always Good News - LinkedIn

5-star reviews, while they that customers love your business, often don't tell the full story. In order to make an informed purchase decision, ...

Why do people give four instead of five star ratings, when ... - Quora

5 stars means that it was exceptionally good. Not just no complaints but good things as well. Things such as fixing problems for guests if they ...

Why customers don't trust 5-star reviews - Birdeye

A 4-star review is likely to give some positives and negatives of using your business. This can help customers really understand if your ...

My review score isn't rising after many authentic 5 star ... - Google Help

My company only has a 4.3 rating when only 4/29 reviews are low scoring. Have I been penalized? The good reviews have come in over the ...

Is It Possible For A Business To Have Too Many Good Reviews?

However, that all changes if your reviews are fake or distorted — and that's when having too many 5-star ratings becomes a problem. Far from ...

7 Surprising Reasons Why Negative Reviews Are Valuable - Widewail

This is where negative reviews can play an important role in terms of confidence in objectivity. They demonstrate that your company isn't ...

Why Negative Reviews are Good for Your Business (and 3 Ways to ...

Because consumers perceive products with perfect five star ratings as too good to be true. If there are no negative reviews, a shopper may ...

How a Bad Online Review Can Be a Good Thing for Your Business

This is because of what we like to call “distrust of five star perfection.” Customers perceive a product or service to be “too good to be true” ...

Your Business Needs More Negative Reviews. Here's Why - Neil Patel

Because bad reviews give customers a sense of the worst-case scenario. They want to know what can go wrong to understand just how much it will matter to them.

The 4.5 Star Rating Explained: Why It's More Powerful than 5 Stars

This phenomenon isn't the result of the actual quality of a service (or product), but rather the analytical and critical thinking processes that go on in our ...

Think Really Hard Before Leaving A Negative Review - Wapiti

Your one negative review could have so much weight that you actually destroy the reputation of a business online just because you had a bad experience. Now let ...

Can You Pay For Positive Reviews Of Your Business? (And More ...

In fact, about 12% would be unwilling to use a business with a rating below a perfect five stars. Meanwhile, 94% of consumers said they were “ ...

Why Would They Write That?! The Psychology of Customer Reviews

Consumers write reviews if their experience with the company inspired a heightened emotion response -either positive or negative.

How Much Are Online Reviews Actually Worth? - RevLocal

Increasing your overall Yelp rating by one star can lead to a 5-9 percent boost in revenue. And 98 percent of Yelpers have made a purchase from a business they ...

Why ratings and reviews are important for your business | Bazaarvoice

When responding to positive reviews, gratitude is the name of the game. Thank the customer for sharing their opinion, and express happiness that ...

The Real Impact of Negative Business Reviews and 5 Ways to ...

If you ignore the negative review, the customer will feel their feedback isn't valued. And there's a good chance you'll lose them for good. A ...