Customer|to|customer co|creation practices in tourism

Customer value co-creation in the hospitality and tourism industry

This study has implications for theory and practice. With a more holistic knowledge, it is possible to develop more complex empirical models that integrate ...

(PDF) Co-Creation of Tourist Experiences - Academia.edu

This paper reviews the literature concerning co-creation of tourism experiences. It analyses the theoretical underpinnings of co-creation and discusses key ...

Customer-to-customer co-creation practices in tourism

The importance of C2C co-creation is first discussed in the context of the ServiceDominant logic, then a new approach to the study of tourists' ...

Customer co-creation of travel services: The role of company

This paper develops a conceptual model of customer co-creation of tourism services and empirically tests this model in a travel agency context.

Families with children with autism spectrum and airports

While research has shown that customer-to-customer (C2C) value co-creation leads to positive outcomes for people with disabilities, these ...

Co-Creation of the Tourist Experience via Internet - Research leap

It allows and encourages a more active participation of the customer to create a richer experience value. Personalization and user participation ...

Systematic review and research agenda for the tourism and ...

In the tourism industry, customer value co-creation can increase satisfaction with the destination, trips, accommodation, services, and overall ...

Antecedents of Co-Creation Experience and Its Impact in the ...

2012, doi: 10.2753/MTP1069-6679200201. 15. U. S. Grissemann and N. E. Stokburger-. Sauer, “Customer co-creation of travel ... practices in tourism: Lessons from.

Conceptualising Customer‐to‐customer Value Co‐creation in Tourism

This conceptual paper offers a theoretical basis for the study of customer-to-customer co-creation in tourism contexts.

Importance of C2C Value Co-Creation For customers

Moreover, all these focus only upon the tourism industry. In fact, Bharti et al. (2018) talked of various crucial aspects of value co-creation, like customer-to ...

What is Co-Creation in Tourism | IGI Global Scientific Publishing

interaction process between residents and tourists in which both have active roles in the tourism experiences. Published in Chapter: Creative Tourism as an ...

Customer Value Co-Creation: Environmental Sustainability as a ...

This study makes important contributions to research and practice of connecting customer value co-creation to environmental sustainability in emerging markets.

(PDF) Customer co-creation of travel services: The role of company ...

Further, customer satisfaction with co-creation has a positive effect on overall travel satisfaction and customer loyalty to travel professionals. There is also ...

How values are co-created by tourists and TikTok that are conducive ...

Exploring the tourist's activities in value co-creation through the lens of customer-dominant logic can provide insightful perspectives for ...

"Customer Value Co-Creation: Environmental Sustainability as a ...

This study makes important contributions to research and practice of connecting customer value co-creation to environmental sustainability in emerging markets.

Co-creating the tourism experience

Consumer-firm co-creation is increasing in the tourism industry. In light of the central role of customer ex- perience in tourism, this research is ...

Co-creation Experiences and Experiencescape in - Elgaronline

Experience co-creation in tourism is a quite new concept in the service marketing context. Co-creation implies the interaction between actively ...

Value Co-creation in Tourism – Scale Validation and Replication ...

Instead of being specifically geared toward value co-creation, the scale focuses on customer value as- sessment. The five dimensions of the scale are: ...

Customer Co-Creation on Revisiting Intentions: A Focus on ... - OUCI

The study demonstrates the importance of co-creation as a mediator of factors such as customer experience and the company's orientation towards the customer and ...

Co - Creation in Tourist Experiences - 1st Edition - Nina Prebensen -

The tourists then become vital in creating value for themselves together with the service provider. Experience value cannot be pre-produced, but is co-created ...