Agent Activity Report
What is an Agent Report? (+Free Trial) - LiveAgent
Get an Agent report of worktime, answered tickets, chats, calls, sales, rewards and more. LiveAgent offers you perfect Agent report. Read more about it.
Generate an Agent's Production report (Back Office)
... report is a similar report that provides volume and side counts for agent activity. ... Reporting > Agent Reports > Commission Reports, and select Agent's ...
Call Center Reports Guide - Nextiva
The Agent Activity Report template is a real-time report template that can be used by administrators, agents, and supervisors to request real-time or historical ...
How do I use the Inbox Team Report? - Sprout Social Support
... monitor each agent's activity for quality assurance or training purposes. Note: As of March 1, 2024 this report is only available on the Advanced Plan.
4 Next-Level HubSpot Reports to Run on Your Team's Activities
Use this report to find out. Data set: Activities Properties: Agent response time, Agent messages, Session duration, Activity assigned to
User Activity Report and Real-time Activity Log - Agile CRM Blog
To see what your Agile CRM account users have been up to, just click the 'Activities' button on your Agile dashboard. Agent Activities. You can ...
Understanding Agent activities - LeadDesk Support
For that type of information, use reports, or access the data through the replication database service. This information is accurate to the ...
Activity Reports - Salesforce Help
Activity reports are useful for gathering information about open activities, completed activities, multi-person events, or pending approval requests for w.
The Email Agent Activity Report presents email statistics of the email-enabled agents for a day. Charts. The following charts are available: Description. Chart ...
Aligned Showings: Listing Activity Report, Buyer Name & More!
When the listing agent reschedules an appointment, they can pick a new date and time, enter any showing instructions and select Preapprove. The ...
Track and analyze agent's performance - ServiceNow
Select an agent to view real-time reports. You can also view agent presence history such as how often they were active or were on breaks on a given day.
Cisco Webex Contact Center Analyzer User Guide
... activity data captured for both agents and customers. You can expand a ... You can filter data by contact type. Report Path: Stock Reports > Historical Reports > ...
Use Reports to Evaluate Internet Activity - Forcepoint
... activity associated with a specific user agent string. See Application reporting for more information. *. Real-Time Monitor shows current Internet activity ...
Cloud Contact Center Reports - Teletronics Information Systems
AGENT REPORTS ; Queue Callback Stats, Total callback statistics ; Weekly Queue Productivity with Chats and Emails, Weekly statistics of queue activity for a user- ...
Agent Summary - Gladly Connect
... report can provide a detailed breakdown of Agent activities. How data in the report is measured #. The report is measured by the following: Grouping. Grouped ...
Agent Metrics report - Calabrio Help Center
The total time agents are scheduled on activities set as in ready time. This means that they are scheduled to be logged in and ready to handle customer contacts ...
Agent Activity Dashboard - Freshdesk Support Tracker - Bold BI
In the energy industry, you need to be able to monitor everything from… Learn More · Finance. From analyzing Accounts Receivable and Accounts Payable reports to ...
Running the Agent Activity Analyzer - With this capability, you can ...
interoperability issues. What type of reports can be generated? • Last 4-hour report - Summary of all Agent ...
• Agents. • Agent performance (on-contact time, idle time, contacts handled, occupancy). • Agent activity audit (time, status, event data). • Phone numbers.
Migration Agent Activity Report 1 January 2023 to 30 June 2023
This biannual report presents summary information and an analysis of the activity of registered migration agents in the migration advice ...