Can we transfer from one queue to another queue in UCCX
3. Cisco UCCX Menu Scripting - YouTube
Explore advanced features like call consult transfer, call redirect, and contact service queues ... You Won't Believe What Excel's Copilot Can Do!
UCCX Courtesy Callback Live Dashboard, FREE! - YouTube
I show you how to use the UCCX REST step to build a live dashboard ... Play Callers Position in Queue UCCX 12.5 Scripting. Simple Cisco ...
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UCCX Labs rmcm user, jtapi user, skills, resource groups ... - YouTube
UCCX Labs rmcm user, jtapi user, skills, resource groups, contact service queues, resources, teams 4.2K views 7 years ago
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How to create an agent in UCCX 12.5 and log into Cisco Finesse
I show you how to create an agent in UCCX, add the user to a team, assign a skill, and log into Cisco Finesse.